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FoodLine Gift Vouchers

4.9 / 5 (1,782 reviews) 5.0 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*99%
Food Quality4.9 / 5
Service & Communication4.9 / 5
Value4.9 / 5

Customer Photos (767)

Reviews (1,782)

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8 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Edlyn
Ms Edlyn Verified Purchase
3.0 / 5

Vendor staff unsure about gift voucher redemption.

Tried to redeem at Polar KK Hospital outlet to order a character cake, but staff is unsure if the gift voucher can be used for my order and was asked to return the next day. Vendors should ensure that staffs are trained for the redemption.
Lynn Lee
Lynn Lee Verified Purchase
3.0 / 5

Quite a few steps to purchase the voucher.

Have a few steps to click to purchase the voucher, then a few more steps after that to send the information to the user. Long process. Foodline need to review.
XOXO Valentine Gift Card ($20 Gift Voucher: E-Voucher)
FoodLine Gift Vouchers responded24th Sep 2024 04:55 PM

Hi Lynn Lee,

Thank you for your valuable feedback! Our process is designed to ensure secure and accurate delivery of vouchers to all our customers, and we're always exploring ways to enhance the experience. We appreciate your continued support and look forward to serving you again.

Lynn Lee
Lynn Lee Verified Purchase
3.0 / 5

So so only.

Koi was listed and it seemed most popular to use but not all branches know how to use the voucher....
Choose one

Delivery Feedback

Based on 1,670 customer responses.

  • On time or up to 30 min early: 1,650 (98.8%)
  • More than 30 min early: 15 (0.9%)
  • Late: 5 (0.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,637
  • Less than 10 min early: 11
  • 10–15 min early: 1
  • 15–30 min early: 1
  • More than 30 min early: 15
  • Less than 10 min late: 0
  • 10–15 min late: 0
  • 15–30 min late: 0
  • More than 30 min late: 5

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A customer just placed an order for delivery on 14th Nov, 4:00PM
Note: To claim your $10 discount, please follow the steps below:

iPhone Users Exclusive - How to claim $10 Off with FoodLine

Step 1: Tap the share icon on iPhone and then Add to Home Screen
Step 2: Tap Add
Step 3: Open the FoodLine App, and tap Allow. The promo code will then be sent to you via Notifications.
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