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+ROBERT CATERING SERVICES PTE LTD

4.5 / 5 (544 reviews) 4.6 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*81%
Food Quality4.4 / 5
Service & Communication4.5 / 5
Value4.4 / 5

Customer Photos (659)

Reviews (544)

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503 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Shum Joe Yew
Mr Shum Joe Yew Verified Purchase
4.0 / 5

Good and Affordable Caterer

This was my second order on back to back days. Caterer messed up my order and gave me the exact same menu as the one I had on the first day even though the invoice was shown to be different menus. Although it is not as huge of an issue, I thought that this would have been avoidable and I would have been able to try different dishes from the caterer.

Otherwise the food was good and the delivery was very prompt.
Mr Shum Joe Yew
Mr Shum Joe Yew Verified Purchase
4.0 / 5

Delicious and Affordable Catering

Overall the food quality was quite good, it was tasty and up to standards.

The delivery was very punctual too. I requested to deliver the food by 5.30PM and it was promptly done before the stated timing.

However, the food portion might feel small for some as caterer is quite stringent on the amount of food given. There will not be any top ups. You get what you paid for/asked for.
Mr Calvin Kwa
Mr Calvin Kwa Verified Purchase
4.0 / 5

Room for Improvement

Dinner delivery was late on one occasion due to assigned driver was on MC and the new driver could have missed his way causing late delivery. On another occasion, a prawn dish was presented although no seafood was requested upfront. For this incident, the caterer replaced one additional dish on next day delivery. Overall, the service seemed to have improved over previous bad experience, and the food quality has maintained its standard at this price point. I was hoping the communication channel with the caterer can be better although there is room for improvement.

Delivery Feedback

Based on 539 customer responses.

  • On time or up to 30 min early: 438 (81.3%)
  • More than 30 min early: 63 (11.7%)
  • Late: 38 (7.1%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 380
  • Less than 10 min early: 3
  • 10–15 min early: 14
  • 15–30 min early: 41
  • More than 30 min early: 63
  • Less than 10 min late: 0
  • 10–15 min late: 6
  • 15–30 min late: 11
  • More than 30 min late: 21

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