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+ROBERT CATERING SERVICES PTE LTD

4.3 / 5 (228 reviews) 4.5 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*81%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (85)

Reviews (228)

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228 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Irene Poh
Ms Irene Poh Verified Purchase
4.0 / 5

Portion too small

The food was received very well by my young kids. It wasn’t drenched in heavy gravy or sauce.

I ordered for 2pax and its very little. Some dishes looked like someone ate half of it. I called in to speak to them and they said they will add more for me.

Delivery for me was around 245pm to 3pm for dinner. It is way too early in my opinion but I understand that they state delivery is between 3pm to 7pm.
10 days Trial Package
HH
Mdm Hanna H Verified Purchase
4.0 / 5

Simple but nice

Love the variety of veg and tofu plus the fried noodles. The taste was just nice for me - not too spicy, not salty, just right. The food looks simple and tastes “simple” - and this is what is lacking in most food nowadays that can be “too complicated” for my tastebuds
Ms Erma Delaynie
Ms Erma Delaynie Verified Purchase
3.0 / 5

Can try

Food is OK-ish only. Edible, but not tasty. Hospital food is tastier. Could have been better for $8+ per pax. Portion is too little for 2 pax. Lots of operational and delivery issues, but good that management is quick to recover and resolve. Also, instructions not followed. Delivery is early and on time so that is great, but clear delivery signs not followed.
5 days Trial Package 5 days Trial Package 5 days Trial Package 5 days Trial Package
CK
Mdm Clare Kwong Verified Purchase
4.0 / 5

Food is okay, service can be improved

Food is okay, not too salty or oily, like home cook food. The dishes' variety is good. Soups are good. However there was one incident when the food delivered without acknowledging us, food was left outside our door for 2 hours before we realized the food was already delivered. Communicate with the caterer, they ring the doorbell when they leave the food outside our house.
Choose one
Mdm Sharifa
Mdm Sharifa Verified Purchase
4.0 / 5

Better consistency & room for improvement!

I am a convert from Robert Catering. This is +Robert (sister company?)

Very used to their cooking styles and we can feel the difference recently with the way their dishes were cooked. More consistency now. A big upgrade definitely! I think the prices also differs (higher)! Anyways, a customer spoke about the sour vegetables and yup, there’s major difference now. I noticed the food comes way early for my sector, like 4pm, so we got to rush to eat before 7pm, if possible.
20 days Trial Package 20 days Trial Package

Delivery Feedback

Based on 541 customer responses.

  • On time or up to 30 min early: 440 (81.3%)
  • More than 30 min early: 63 (11.6%)
  • Late: 38 (7%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 382
  • Less than 10 min early: 3
  • 10–15 min early: 14
  • 15–30 min early: 41
  • More than 30 min early: 63
  • Less than 10 min late: 0
  • 10–15 min late: 6
  • 15–30 min late: 11
  • More than 30 min late: 21

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