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+ROBERT CATERING SERVICES PTE LTD

4.3 / 5 (228 reviews) 4.5 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*81%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (85)

Reviews (228)

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228 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Jess
Ms Jess Verified Purchase
5.0 / 5

Okay

The food is generally good. Will order and order again. Customer service can be more responsive. Yes
Mr kok hui kerk
Mr kok hui kerk Verified Purchase
5.0 / 5

Reasonable price

Food is good, value worth. got a variety of foods and seldom repeat. highly recommened to try it out foodline foodline
Ms Ng Poh Kim
Ms Ng Poh Kim Verified Purchase
5.0 / 5

Food within satisfaction

Food was within our satisfaction. The time of delivery was according to the timing range. Hopefully this could be maintained.
Yee Siang
Yee Siang Verified Purchase
2.0 / 5

Inconsistent Delivery, Food Goes Bad, No Menu Provided

This was the second time we were ordering from this caterer. On many occasions, the delivery is tardy and inconsistent, and we even had a missed delivery once. Because of the inconsistent delivery, our food has gone bad a number of times and the caterer does not do anything about it, not even apologising. Despite requesting for a weekly menu many times, and despite them saying that they will do it, Robert Catering still doesn't provide the menu of the menu, so you never know what you'll be getting until the day itself. Overall, the caterer's service definitely needs bucking up.
Yee Siang
Yee Siang Verified Purchase
2.0 / 5

Inconsistent Delivery, Food Goes Bad, No Menu Provided

This was the second time we were ordering from this caterer. On many occasions, the delivery is tardy and inconsistent, and we even had a missed delivery once. Because of the inconsistent delivery, our food has gone bad a number of times and the caterer does not do anything about it, not even apologising. Despite requesting for a weekly menu many times, and despite them saying that they will do it, Robert Catering still doesn't provide the menu of the menu, so you never know what you'll be getting until the day itself. Overall, the caterer's service definitely needs bucking up.
Ms Jess
Ms Jess Verified Purchase
5.0 / 5

Hi

The food is generally okay. Like it the variety, hope the customer service can be more responsive. Thanks.

Delivery Feedback

Based on 541 customer responses.

  • On time or up to 30 min early: 440 (81.3%)
  • More than 30 min early: 63 (11.6%)
  • Late: 38 (7%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 382
  • Less than 10 min early: 3
  • 10–15 min early: 14
  • 15–30 min early: 41
  • More than 30 min early: 63
  • Less than 10 min late: 0
  • 10–15 min late: 6
  • 15–30 min late: 11
  • More than 30 min late: 21

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