U FAMILY TINGKAT

4.8 / 5 27 verified reviews

Google 4.7 / 5 (13 reviews)

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Winner of Popular Caterer Award 2026

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Editorial Reviews

Customers Say

AI Generated Summary Summarised from 27 verified reviews

Customers often mention that the meals provide a comforting, home-cooked experience that is perfect for daily dinners. Many appreciate the variety of dishes offered and find the service to be friendly, accommodating, and great value for money. It is a reliable choice for those seeking consistent and healthy daily meal options.

Top mentions

#1 Comforting home-cooked meals

#2 Friendly and accommodating service

#3 Good variety and value

“Feel like comforting home cooked meals in the evenings.”

Ms Jenny Wong Tingkat meals 3 pax

“Exceptional and accommodating with a heart to serve :)”

Mdm Chew Bee Geok Tingkat services for daily meals 1 pax

“Feel like comforting home cooked meals in the evenings.”

Ms Jenny Wong Tingkat meals 3 pax

“Exceptional and accommodating with a heart to serve :)”

Mdm Chew Bee Geok Tingkat services for daily meals 1 pax

“Great variety, great food and value for money!!! Must try!!”

Ms Tan Mui Na Tingkat dinner meal 1 pax

View all reviews →

Menus

Tingkat/Daily Meals (3)

Tingkat/Daily Meals

Biggest Discount Applied

You are viewing menus with the highest discounts for this category.

Limited: $2 extra + $3 rebate

Single Meal 5 Days Healthy Tingkat (3 Dishes 1 Soup/ 4 Dishes)

1 pax,	$123.45 $122.22/5 days
2 pax,	$222.89 $220.66/5 days
3 pax,	$311.42 $308.31/5 days
4 pax,	$373.75 $370.01/5 days
5 pax,	$425.89 $421.63/5 days

2,074 views

See Menu

Single Meal 10 Days Healthy Tingkat (3 Dishes 1 Soup / 4 Dishes)

1 pax,	$222.22 $220.00/10 days
2 pax,	$429.32 $425.03/10 days
3 pax,	$596.67 $590.70/10 days
4 pax,	$692.65 $685.72/10 days
5 pax,	$813.36 $805.23/10 days

1,222 views

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Single Meal 20 Days Healthy Tingkat (3 Dishes 1 Soup / 4 Dishes)

1 pax,	$419.75 $415.55/20 days
2 pax,	$793.47 $785.54/20 days
3 pax,	$1,075.49 $1,064.74/20 days
4 pax,	$1,338.69 $1,325.30/20 days
5 pax,	$1,558.16 $1,542.58/20 days

2,152 views

See Menu

Delivery for Tingkat/Daily Meals: Tingkat Services is only served from Monday to Friday. No delivery on Public Holidays, Saturdays/Sundays. No delivery charge.

Delivery time – Lunch: 10am to 1.30pm & Dinner: 3pm to 7.30pm

A surcharge of $3/meal per flight for areas with no lift landing area.

A surcharge of $10/meal if deliver to Sentosa-09 / Tuas-62,63 / Robinson-01,04,05,06,07,08 / Marina Square-03,17 / Orchard-22,23 / Bras Basah-18,19

Note: For most of the packages, the above delivery charges should be applicable. Refer to each of the menu for the exact delivery charges and waiver.

Tingkat Services is only served from Monday to Friday. No delivery on Public Holidays, Saturdays/Sundays. No delivery charge.

Delivery time – Lunch: 10am to 1.30pm & Dinner: 3pm to 7.30pm

A surcharge of $3/meal per flight for areas with no lift landing area.

A surcharge of $10/meal if deliver to Sentosa-09 / Tuas-62,63 / Robinson-01,04,05,06,07,08 / Marina Square-03,17 / Orchard-22,23 / Bras Basah-18,19

Note: For most packages, the above delivery charges should apply. Refer to each menu for the exact delivery charges and waiver.

Customer Photos of this Caterer

133 management and past customer photos

Customer Reviews of this Caterer

4.0 /5

(Verified Purchase)

Reviewed 1 week ago

More:

Food

Service

Value

MC
6 reviews
dinner
6th May 2026
2 Pax

Food was ok but hard to justify price increase at the same p

Reviewed 1 week ago Verified Purchase

Food was ok but hard to justify their price increase when there are better alternatives at the same price points. packing is iffy, with multiple leaks and spills despite repeated feedback without any service recovery.

Single Meal 20 Days Healthy Tingkat (3 Dishes 1 Soup / 4 Dishes)

Favourite dish: None

Least favourite dish: None

First time ordering from merchant: Yes

Will recommend this merchant: Not too sure

Evian from U FAMILY TINGKAT responded to this review

Responded on 16th Jun 2026 11:22 AM

Dear MC,

Thank you for taking the time to share your feedback.

We are glad to hear that you found our food satisfactory. At the same time, we are sorry to learn that our overall service and value proposition did not fully meet your ... More expectations.

Regarding our recent price adjustment, we understand that customers naturally compare options in the market. The adjustment was made alongside significant upgrades to our meals. Unlike many conventional tingkat providers that offer a single protein dish per meal, our current menu includes two quality protein dishes in every meal. This decision was made with our customers’ wellbeing in mind, as adequate protein intake plays an important role in maintaining muscle strength, supporting immunity, promoting recovery, and helping older adults reduce the risk of muscle loss as they age.

In addition, we have invested in higher-quality ingredients, Healthier Choice cooking oil, healthier seasonings, Low GI rice options, and a wider variety of dishes to provide more balanced and nutritious meals for our customers and their families.

We would also like to apologise for the occasional sauce leakage you experienced. While the food itself remained intact, we understand that any leakage can be frustrating and affect the overall dining experience. We appreciate you bringing this to our attention and have continued working with our kitchen and packing team to further improve our packing standards.

Thank you once again for your honest feedback. We value every comment received and will continue striving to improve both our food quality and customer experience.

Warm regards,

U Family Tingkat
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5.0 /5

(Verified Purchase)

Reviewed 2 weeks ago

More:

Food

Service

Value

Mr Victor Zeng
2 reviews
4th May 2026
2 Pax

High value caterer

Reviewed 2 weeks ago Verified Purchase

This tingkat vendor offers higher value protein such as beef and salmon which I don't get from other vendors. The vegetables are crunchy and not mushy most of the time. Other caterer vegetables are usually mushy.

Single Meal 20 Days Tingkat (2 Dishes 1 Soup / 3 Dishes)

Favourite dish: Salmon

Least favourite dish: Pork belly

First time ordering from merchant: Yes

Will recommend this merchant: Probably

Evian from U FAMILY TINGKAT responded to this review

Responded on 9th Jun 2026 02:39 PM

Thank you so much for your kind review and support ❤️

We’re truly happy to hear that you enjoyed the quality proteins, especially our beef and salmon selections, as well as the freshness of our vegetables.

At U Family Tingkat, we believe ... More healthy eating should never mean compromising on taste, variety, or quality. That’s why we focus on providing a healthy tingkat delivery in Singapore with premium proteins, balanced nutrition, and freshly prepared home-style meals.

We also pay close attention to our vegetables to ensure they remain fresh, crunchy, and enjoyable, because we know texture is just as important as flavour 😊

Thank you once again for choosing U Family Tingkat. Your support motivates us to continue delivering nutritious, delicious, and family-friendly meals to homes across Singapore ❤️
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5.0 /5

(Verified Purchase)

Reviewed on 30th Apr 2026

More:

Food

Service

Value

Goh Kiat Teng
2 reviews
Usual tingkat dinner
Bukit Batok West Avenue 6
23rd Apr 2026
1 Pax

I would recommended U Family Tingkat.

Reviewed on 30th Apr 2026 Verified Purchase

The food was satisfactory for my parents generally. We were surprised when one dinner was missed out but the caterer's customer service was quick to respond and the service recovery was great.

Double Meal 5 Days Tingkat (3 Dishes 1 Soup / 4 Dishes) [For First-Time trial customers only]

Favourite dish: None

Least favourite dish: None

First time ordering from merchant: Yes

Will recommend this merchant: Probably

5.0 /5

(Verified Purchase)

Reviewed on 19th Apr 2026

More:

Food

Service

Value

Ms Wendy Seow
2 reviews
Ang Mo Kio Avenue 4
13th Apr 2026
2 Pax

Room for improvement for texture and flavours.

Reviewed on 19th Apr 2026 Verified Purchase

The rice can be pretty hard and dishes no gravy. Soups at times are salty and too much of fried food/processed food (e.g cheese tofu) I did indicate no seafood and 1 of the menu came ebi. Not for my liking unfortunately.

Single Meal 5 Days Tingkat (3 Dishes 1 Soup/ 4 Dishes) [For First-Time trial customers only]

Favourite dish: None

Least favourite dish: None

First time ordering from merchant: Yes

Will recommend this merchant: Probably

Evian from U FAMILY TINGKAT responded to this review

Responded on 19th Apr 2026 02:31 PM

Hi Wendy,

Thank you for your honest feedback — we really appreciate you sharing this with us.

We’re sorry to hear that the rice texture, soup taste and menu selection did not meet your expectations. We have shared your feedback with our ... More kitchen team and will be making adjustments, especially to:
• Improve rice texture (softer)
• Reduce saltiness in soups
• Review menu balance to reduce fried/processed items

We also apologise for the seafood item served despite your preference — we will take extra care to prevent this from happening again.

We take every review seriously and are continuously working to improve. If you’re open to it, please feel free to reach out to us directly so we can better assist you.

Thank you again for your feedback 💛
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5.0 /5

(Verified Purchase)

Reviewed on 13th Apr 2026

More:

Food

Service

Value

Mr Aslim Kennedy
7 reviews
tingkat delivery
Punggol Central
6th Apr 2026
1 Pax

Normal Taste and Price for Food

Reviewed on 13th Apr 2026 Verified Purchase

The food was normal for bento, and the price as well. I think better to order the food only, not the bento one.

Bento Double Meals 5 Days Package (3 Dishes and 1 Rice)

Favourite dish: None

Least favourite dish: None

First time ordering from merchant: No

Will recommend this merchant: Probably

Evian from U FAMILY TINGKAT responded to this review

Responded on 14th Apr 2026 09:05 PM

Hi Mr Aslim 😊

Thank you for your honest feedback and continued support — we really appreciate it 🙏

We understand your point about the bento set, and we truly value your suggestion. Our bento is designed to be a more convenient option ... More for individual meals, but we also understand that some customers may prefer our regular tingkat meals for better variety and value.

We’ll continue working on improving both taste and value, and your feedback definitely helps us do better 💛

If you do order again, feel free to try our tingkat meals again — we’d love to take better care of your daily meals 😊

Thank you once again!
Show less

Evian from U FAMILY TINGKAT responded to this review

Responded on 14th Apr 2026 09:05 PM

See 27 reviews of U FAMILY TINGKAT

About this Caterer

U FAMILY TINGKAT

A&E Gourmet Healthy Home-cooked Tasty Tingkat Meals To Your Doorstep �

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U FAMILY TINGKAT

Customers Say

Top mentions

Menus

Tingkat/Daily Meals

Single Meal 5 Days Healthy Tingkat (3 Dishes 1 Soup/ 4 Dishes)

Single Meal 10 Days Healthy Tingkat (3 Dishes 1 Soup / 4 Dishes)

Single Meal 20 Days Healthy Tingkat (3 Dishes 1 Soup / 4 Dishes)

Customer Photos of this Caterer

Customer Reviews of this Caterer

About this Caterer

U FAMILY TINGKAT

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