Best Food Caterer

We are extremely disappointed with the food. One of the food (8 Treasure Luo Han Veg) already turned bad and tasted sour when it arrived. And within the next hour, another one (Broccoli with Baby Abalone) also turned bad and sour. It made us felt so embarrassed in front of the guests especially this is for our CNY gathering. We ended up having to throw away both items and resulted in shortage of food for our guests.

Ordered for 70 pax. Though we have less than 70 attendees, the food were not enough for all. Some guests didn't get to try some dishes and the drink.

Good food spread, quantity is generous, sufficient for 10 pax. Decent food quality, though both dishes of broccoli are overcooked, and mixed vegetables too starchy

Food generally OK; portion just right; less salty will be ideal; braised tofu and 8 treasure loh han veg need improvement

All the dishes taste good and not too salty (if not so much msg)...we particularly lve the yusheng...great great family loves it..

Food was ok but if your web clearly mention about free water bottles, pls do so. I was keep email to ask about that, and then called until you said will give water cup.

1. Food & dishes were generally ok, 2 issues regarding customer service and delivery.
2. Was called multiple times prior to the event date that my delivery time was not available (even though its available for selection it at point of my order). Said that will check with manager and revert, but each time it was the same outcome, and insisting that i accept an earlier time (30mins early) that was not what i had chosen. Too late to change to another vendor.
3. Actual delivery day, food came 30mins earlier than the 30mins forced to take, that's total 1 hour before the event start time. Food was lukewarm at best when guests started consuming.

Areas to improve (imo):
1. Do not accept the orders at a time if you're unable to fulfill. I can understand if there are limitations on kitchen/delivery staffs.
2. Stay compliant to the time agreed on. Especially for food related events, timing can be a key element. I can understand if it's due to traffic or other unforeseen factors but 1hour early was quite an astonishment.

Didn’t expect much during the festive season, but the food arrived warm and tasty. Pleasantly surprised!

Food was delivered on time but not warm at arrival. Taste was alright but not appetising. Fried foods (fish and chicken dishes) had too much batter rather than the meats. Portion was good.

Foodline email indicated that order has been acknowledged and caterer will contact within one business day to confirm the order but no confirmation was received. It took me 2 days to finally get my call to them answered to confirm the status. As for the food, out of all the dishes the cereal prawn was good.