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ECreative Catering Pte Ltd

4.3 / 5 (3,814 reviews) 4.5 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*82%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (9102)

Reviews (3,814)

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3,814 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

PY
Mdm Too Poh Yee Verified Purchase
1.0 / 5

My first time ordering and confirm last time as well.

Bad, food came an hour early at 4pm. The mee was tasteless, potatoes in curry was not soft enough, prawns were not very fresh (stick to shell type), the veg had a raw smell and taste, fish was quite cold when came, fishy smell that kids dun want to eat.
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Ms Janice Wee
Ms Janice Wee Verified Purchase
2.0 / 5

Small portion , cold and not worth for the price

Food came in small portions we are worried not enough for guests, we added extra deep fried food from our own. The veggies are quite raw we still need to steam the veggies ourselves to fully cook them, the fish is not fresh, overall the food is not delicious.
Nowadays with this price other caterers minimally gave self heating packaging to keep the food warm. But the food came cold too.
The only good dish is the dessert , yam paste.
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Mr Yap Swee Tat
Mr Yap Swee Tat Verified Purchase
1.0 / 5

Quality of food & service were poor. Poor value for money.

The quality of food was far from expectation and some of the food were not fresh.
The prawn in the Fortune Abalone Imperial Treasure Pot were not fresh and soggy.
The prawn in the Golden Prawn w Fragrance Oat were also not fresh and soggy.
The Yam Paste w Gingko Nuts was watery, lumpy and soggy. It was really embarrassing to hear our guests joking that it tasted like bubur cha cha.
The quantity ordered was for 30 pax, but the quantity of food provided was miserable and definitely not enough.
For example, the Prosperity Fortune Platter & the (L) FA CAI YU SHENG W SMOKED SALMON (大) 发财鱼生, was definitely, not enough for 30 pax.

The contact person did not respond when contacted on late set-up & collection

The set-up was poorly done with mis-match of table cloth and part of the table was not fully covered.
Choose one Choose one Yam Paste w Gingko Nuts Prosperity Fortune Platter (Scallop Yam Basket, Seaweed Corn Rolls, Spring Rolls, Seasoned Baby Octopus, Golden Money Bag) Fa Cai Yu Sheng w Smoked Salmon+2 Choose one
view more 6 photos & videos
3.0 / 5

CNY 2024

Had been ordering from ecreative for cakes and buffets for many years but this time is not up to expectation. We did not receive any cutlery, disposable plates and serviette except the small spoons for the mango puddings. Highlighted this to the sales personnel thru whatsapp but no response from her. During placement of order, they also keyed my order wrongly for one of the dishes. Do double check your order confirmation when they sent to you.

As for the dishes, you can see that the Imperial Treasure Pot is less than half of the container but taste wise is good. The Choco Cream puff and swiss rolls platter looks pathetic. Cannot taste the honey in the Honey Sriracha Drumlets. But the Sambal Chilli Crab Meat Seabass is good.
Fortune Abalone Imperial Treasure Pot (Abalone, Sea Cucumber, Prawn, Bai Ling Mushroom,  Mushroom, Fish Maw, Scallop, Roast Duck & Sweet Beans) Chef’s Special Crab Meat w Ebiko Fried Rice Oven Baked Sticky Honey Siracha Drumlet Ocean Of Wealth Sambal Chilli Crab Meat w Egg Flower Seabass (Whole Fish) Choco Cream Puff w Swiss Roll Platter
Ms Bay Siew Ting
Ms Bay Siew Ting Verified Purchase
5.0 / 5

Awesome and affordable!

All the food is nice. On Time delivery.
The price is also reasonable considered that it falls on CNY Day 1. My family praise the food quality and taste except for the noodle (I believe it soggy due to the heat)z
Will defiantly order again
Choco Cream Puff w Swiss Roll Platter Choose one Golden Mackerel Fish Otah Sauteed Broccoli & Cauliflower w Crab Meat Signature Curry Chicken+3 Seafood Braised Ee Fu Mee Prosperity Fortune Platter (Scallop Yam Basket, Seaweed Corn Rolls, Spring Rolls, Seasoned Baby Octopus, Golden Money Bag)
view more 7 photos & videos
Ms Wei Ting
Ms Wei Ting Verified Purchase
5.0 / 5

Good Service Recovery for issues

There’s a long delay in delivery probably due to surges in order but we were fine with that. However, some of the food items couldn’t last by the time we started eating shortly after food arrives. Likely also due to mass preparation for festive period.
It was pretty upsetting for everyone but we are glad that the service recovery was relatively good after contacting them.
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Delivery Feedback

Based on 2,868 customer responses.

  • On time or up to 30 min early: 2,338 (81.5%)
  • More than 30 min early: 369 (12.9%)
  • Late: 161 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,902
  • Less than 10 min early: 54
  • 10–15 min early: 147
  • 15–30 min early: 235
  • More than 30 min early: 369
  • Less than 10 min late: 10
  • 10–15 min late: 35
  • 15–30 min late: 46
  • More than 30 min late: 70

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A customer just ordered for 30 pax for delivery on 11th Dec, 11:30AM
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