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ECreative Catering Pte Ltd

4.3 / 5 (3,814 reviews) 4.5 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*82%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (9102)

Reviews (3,814)

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3,484 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Allynn Ng
Ms Allynn Ng Verified Purchase
4.0 / 5

Order 10 pax but potion was just good for 5 pax

Food was ok, potion was really small, Order 10 pax but just nice for a family of 5 only. Definitely will not be enough for 10 pax. We are not big eater and yet we can finished the whole thing. Curry was the only dish left over. Never bother to take picture cos the potion was really pathetic to post here.

Customer service took very long to response to my order. Called a few time then realised that they have sent the invoice to a wrong email address.
KC
Ms Khoonie Verified Purchase
4.0 / 5

Totally Disappointed, bad in both service and food quality.

The only can eat is the fried rice and curry chicken.
Japanese Egg Beancurd is super salty, all fried food spring roll, mid-joint and sweet&sour fish was soggy.
Mini fruit tart taste weird, honeydew sago the santan like artificial taste.
Choosen to deliver 1230pm, but called by caterer as us either to choose 1130-1230 or 1230-1330 only. To avoid late delay my event we forced choose 1130-1230 and told dun come too early, but end up they come at 1120am.
Japanese Egg Beancurd
Ms Michelle Kwok
Ms Michelle Kwok Verified Purchase
5.0 / 5

Good menu variety, delicious food, good service.

First time ordering from ECreative, and I was pretty impressed by the choice of food and number of courses (7 course for $9.90/pax is very good value today). Chicken curry was very delicious and it was almost wiped out by my guests. Pineapple fried rice was a little sweet but not overboard. Four seasons vegetables were nicely cooked (not overcooked until brown). Mini cream puffs were not that mini too!

On the service side, however, they took a while to call me back to confirm the order (first call about 3 business days after I placed the order online), and somehow we kept missing each other's calls for the next few days. But the most important thing was that my order was already confirmed online, and when I got through on the phone, they assured me that the food will be delivered on time. All good.

Delivery Feedback

Based on 2,868 customer responses.

  • On time or up to 30 min early: 2,338 (81.5%)
  • More than 30 min early: 369 (12.9%)
  • Late: 161 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,902
  • Less than 10 min early: 54
  • 10–15 min early: 147
  • 15–30 min early: 235
  • More than 30 min early: 369
  • Less than 10 min late: 10
  • 10–15 min late: 35
  • 15–30 min late: 46
  • More than 30 min late: 70

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A customer just ordered for 15 pax for delivery on 6th Nov, 6:30PM
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