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ECreative Catering Pte Ltd

4.3 / 5 (3,814 reviews) 4.5 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*82%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (9102)

Reviews (3,814)

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3,814 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr LA Tan
Mr LA Tan Verified Purchase
2.0 / 5

Don't order from this caterer

I order cny buffer for 35 persons. Foodline informed me to contact Ecreative if I didn't recieve the confirmation the next day. I called Ecreative and the staff said will send me the invoice at the end of the day but they didn't. I called 3 times and every time they failed to do what they said. Only when I called foodline to cancel the order then they send me the invoice. However, they only delivered food for 30 persons instead of 35 persons. I requested for refund of the charges for 5 persons. Foodline said eCreative will contact me within 7 days. But I didn't recieve any reply from ecreative. I am disappointed with both foodline and ecreative. As I ordered foodline through foodline, foodline failed to follow up my order and my claims.
Mr neo beng keng
Mr neo beng keng Verified Purchase
3.0 / 5

Overall satisfactory but can be better ....

Food delivery was on time and ok. setup is fast. Rice only half finished as relatives prefer standby home cook white rice instead. curry almost finished. overall is value for money but the ecreative sale person wanted me to paynow earlier than catering date and i transferred accordingly but i needed to called them up to checked whether they received cause they never acknowledge payment received through whatapp.
Mr ryan
Mr ryan Verified Purchase
4.0 / 5

Need to JiaYou!!!

Delivery 10.30am from initial schedule at 12pm. Driver say - Accept it or sent at 2pm instead .. Understand is peak season in CNY day 1 but best to notify few days earlier and was notified only 30min earlier on the same day . Resulting we need to rush Back home .

Food - miss the same quantity ( base on 30 pax ) and quality which I order previously in Y2020 from the same
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Delivery Feedback

Based on 2,868 customer responses.

  • On time or up to 30 min early: 2,338 (81.5%)
  • More than 30 min early: 369 (12.9%)
  • Late: 161 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,902
  • Less than 10 min early: 54
  • 10–15 min early: 147
  • 15–30 min early: 235
  • More than 30 min early: 369
  • Less than 10 min late: 10
  • 10–15 min late: 35
  • 15–30 min late: 46
  • More than 30 min late: 70

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A customer just ordered for 20 pax for delivery on 4th Dec, 5:30PM
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