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ECreative Catering Pte Ltd

4.3 / 5 (3,813 reviews) 4.5 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*82%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (9100)

Reviews (3,813)

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330 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

R
Ms Rachel Verified Purchase
3.0 / 5

Food taste fairly good, but need to increase food portion...

Caterer was prompt to answer all our queries and kind to give us extra free 1 kg Christmas log cake.

Food was fairly good and Christmas decor for food counter was nice. The downside, we received feedback that food portion was not enough to feed 65 pax. Will suggest caterer to increase bigger food portion next time.
Ms Vandy Lim
Ms Vandy Lim Verified Purchase
2.0 / 5

Disappointed

Order their buffet for a kids birthday party. If not for their mini burger I will not order from them. The sales staff is not friendly and helpful, not even willing to let me change the food item when I just need to change the Pineapple fried rice to the normal one. Never mind, then I change the timing from 5.30pm setup to 4.30pm but it came at 5.45pm!! They are uncontactable during weekends, no backup staff to reach out and I don't have their driver contact too. I was panicking what time my food will be ready because my guests start coming in already. Don't order their fried food, it was cold, soggy and hard as it was not on the food warmer. Broccoli and Oriental Fried rice was bland, rice was abit hard too. Only the mini burger was wiped out fast, there is alot of leftover because it was not that tasty. Very very very disappointed and I will not recommend to my relatives and friends and I will not order from them again!
Broccoli W Mushroom Deep Fried Ngoh Hiang Other Food Items or Photos of Event (Please fill in below) Mini Chicken Burger Other Food Items or Photos of Event (Please fill in below)
Ms Arissa Fu
Ms Arissa Fu Verified Purchase
2.0 / 5

Bad portioning of food and bad customer service

BE WARNED! Family, colleagues and myself ordered from them many times through foodline and other channels previously. This time round, the portioning was very poor. Ordered 35 pax for 25 people, but fried rice was already finished after 15 guests. Extra rice had to be ordered through other sources.
We contacted them the day after PH, the kitchen said that it is how 35pax will look like, 4 tablespoon per pax. Promised to return call with regards to compensation on shortchange of food but never get back to us. Simply put, they ignored the whole situation. This will be the last time we order from them.
Other Food Items or Photos of Event (Please fill in below) Vegetarian Fried  Rice Signature Curry Chicken Vegetarian Fried  Rice
CT
Mdm Christina Tan Verified Purchase
3.0 / 5

Food and portion normal.. for the price & items, justifiable

Curry chicken not enough can go only 1 round . Kampong mee siam too dry . Seafood fried rice is bland . Kampong mee siam & fried rice portion too much. Maybe next time we can try to reduce the portion of the rice and mee siam to half instead. Prawn paste chicken wings are a bit hard to bite. The fruit punch drink should provide more as due to hot weather, the drink was finished fast before the ice melt, and we even needed to top up with other drinks. As for the rest of the food, the portions are just nice with a bit of leftovers. Overall, still ok, we will conside to order from eCreative again.
Choose one Choose one Choose one
Ms June Tan
Ms June Tan Verified Purchase
2.0 / 5

It was bad. Staff were rude.

What about 1 ladle for vegetarian and non vegetarian main… and your staff was completely non apologetic and simply forced us to sign off so they can leave. No plates for Sauces. No food tags given. Food did not taste good.
Choose one Choose one Choose one
J
Ms Jenn Verified Purchase
3.0 / 5

Can be better

Arrival 10mins before ready time. In the end my guest arrive at 12noon got to wait for them to setup. Need to prepare water for warming the food but no water source as we host at void deck. Food wasn’t fantastic but they are cooked and editable. As told that clearing of food at 3.30 but we waited till 5.40 then come and clear up. It will be better to provide driver contact number so we do need need to keep reaching the landline without receiving reply.
Prawn Paste Chicken Mid Joint Signature Curry Chicken Chicken Nugget Broccoli W Mushroom Golden Salted Egg Fish w Crispy Fish Skin+3 Thai Pineapple Rice 50% & Sin Chow Bee Hoon 50% Thai Pineapple Rice 50% & Sin Chow Bee Hoon 50%
view more 7 photos & videos
Mr Vincent
Mr Vincent Verified Purchase
2.0 / 5

Super bad experience with terrible food quality.

Yam paste was spoilt by 2.45pm when it arrives at around 1.30pm.

For 70over pax orders, but drink dispenser only was given one instead of 2tubs and drinks are quite diluted.

Food was delivered super late despite we have specially indicates to arrive between 12pm to 1pm, resulting guests all have to wait for the food arrival.

Super bad experience of food delivered later than indicated time and all starts to turn bad before the specific timing of consumption. Would probably think twice in ordering from this caterer.
Choose one Choose one Choose one Choose one Yam Paste w Gingko Nuts+3 Choose one Choose one
view more 7 photos & videos

Delivery Feedback

Based on 2,867 customer responses.

  • On time or up to 30 min early: 2,337 (81.5%)
  • More than 30 min early: 369 (12.9%)
  • Late: 161 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,901
  • Less than 10 min early: 54
  • 10–15 min early: 147
  • 15–30 min early: 235
  • More than 30 min early: 369
  • Less than 10 min late: 10
  • 10–15 min late: 35
  • 15–30 min late: 46
  • More than 30 min late: 70

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A customer just ordered for 30 pax for delivery on 3rd Nov, 6:30PM
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