🎄 Santa Claus is coming to town! Book your Christmas menus now to avoid disappointment! 🎄

Top

CART

Click to complete your purchase(s) :

You have not added anything yet! Add your favourite items now
Close Cart

Item(s) added to cart

View/ Checkout

ECreative Catering Pte Ltd

4.3 / 5 (3,814 reviews) 4.5 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*82%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (9102)

Reviews (3,814)

Write a Review

Swipe left for more quick filters

3,814 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Odesa Tay Xin-Yun
Odesa Tay Xin-Yun Verified Purchase
5.0 / 5

Yummy food at reasonable prices

Yummy food at reasonable prices. Delivery came too early. Outside of the time slot advised by caterer so the food was very cold by dinner time. The plastic wrap covering some food items also tore before delivered to us.
Odesa Tay Xin-Yun
Odesa Tay Xin-Yun Verified Purchase
5.0 / 5

Yummy food, reasonably priced

Portions were reasonable. Food was yummy. Food was not too salty and also not too oily. Delivery was on time, and efficient. Delivery guy was helpful and patient as we carried the items into the house. Food was not as warm as we would have like them to be
The thin plastic wrap also broke through before delivery to us.
N
Mr Arnold Nicklaus D'Cruz Verified Purchase
3.0 / 5

Event Timing Mishandled, Food Quality Below Expectation

Our recent experience with ECreative Catering fell significantly below expectations. The delivery and collection timings were poorly handled, creating unnecessary disruptions to our event.

Delivery Timing

The food was delivered at 4:30 PM, an hour earlier than our event at 5:30 PM, which was inconvenient. This early delivery caused the food to lose its warmth, especially since our guests began eating later as it was meant to be for dinner.

Food Collection

The collection of food containers at 8:30 PM was far too early and disrupted the flow of the evening. Most caterers typically collect around 9:30 or 10 PM, so this felt rushed and inconsiderate.

Food Quality and Portions

The food itself was underwhelming. Many guests commented that the dishes were too bland, which diminished the dining experience. Additionally, the portion sizes for some menu items were insufficient, leaving us scrambling to accommodate everyone.

Lack of Clarity on Setup Time

Another issue was the lack of clarity regarding the setup time. While the event was set for 5:30 PM, the caterer arrived an hour early for setup, leaving the food sitting in warmers unnecessarily. This is impractical for dinner events and feels wasteful.

Overall, while we had high hopes for ECreative Catering, these issues with timing, food quality, and insufficient portions left us deeply disappointed. Improvements in communication, timing accuracy, and food quality are necessary for a better customer experience.
Choose one Choose one Choose one Choose one Choose one+4 Choose one Choose one Choose one
view more 8 photos & videos
Ms Sq gan
Ms Sq gan Verified Purchase
5.0 / 5

Good mini catering to try out

The food was delivered promptly at allocated time. The Mimi catering for 15pax is ample and sufficient. Order confirmation and payment was also easy. Recommend to try out.

Delivery Feedback

Based on 2,868 customer responses.

  • On time or up to 30 min early: 2,338 (81.5%)
  • More than 30 min early: 369 (12.9%)
  • Late: 161 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,902
  • Less than 10 min early: 54
  • 10–15 min early: 147
  • 15–30 min early: 235
  • More than 30 min early: 369
  • Less than 10 min late: 10
  • 10–15 min late: 35
  • 15–30 min late: 46
  • More than 30 min late: 70

Review filters

Sort By

Review photo

Order Now

Customer Photos

A customer just placed an order for delivery on 31st Oct, 2:00PM
Note: To claim your $10 discount, please follow the steps below:

iPhone Users Exclusive - How to claim $10 Off with FoodLine

Step 1: Tap the share icon on iPhone and then Add to Home Screen
Step 2: Tap Add
Step 3: Open the FoodLine App, and tap Allow. The promo code will then be sent to you via Notifications.
Xmas
Promos
1,341
Menus
999+
Chat / Call
Chat / Call
Account