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ECreative Catering Pte Ltd

4.3 / 5 (3,814 reviews) 4.5 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*82%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (9102)

Reviews (3,814)

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3,484 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Zhi Ling
Zhi Ling Verified Purchase
5.0 / 5

Delicious food that is beautifully presented

The presentation was beautifully arranged, with attention to every detail, making the meal not only a feast for the palate but also for the eyes. Each dish was packed with incredible flavors, and it was clear that high-quality ingredients were used. From appetizers to desserts, everything was thoughtfully curated and absolutely delicious. The service was also top-notch, with punctual delivery and courteous staff.
Video
JX
Ms XING XIN Verified Purchase
  • Corporate/Company Event
  • Changi Business Park Crescent
  • 17th Sep 2024
  • 40 pax
  • Mini Hi Tea B
5.0 / 5

It was an absolute delight! The food arrived fresh.

The food is really nice that why I was keep continuing order the same catering. All of members like it very much foodline. It was an absolute delight! The food arrived fresh and well-packaged. The presentation was impressive, and the portions were generous. Our team enjoyed every bite, and the delivery was punctual, ensuring everything was still warm and ready to serve. The ordering process was smooth, and the customer service was very responsive. We highly recommend it for any corporate or personal gatherings.
Butter Prawn Deep Fried Ngoh Hiang Steam Chicken Siew Mai
S
Mr Simon Verified Purchase
5.0 / 5

'Housewarming' - To celebrate with colleagues and friends.

I was recommended by my friend. I am very satisfied and grateful that I had chosen eCreative Catering Pte Ltd via the social media platform. I am very pleased with the good and efficient services rendered to me by Ms. Jenny and Ms. Tracy. The foods were delicious and truly my guests attended were singing praises not only the food but also the set-up by the caterer. The foods were delivered on time and the person involved in clearing up was patience, and he ensued the place was tidied before he left.
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Ms Pei Fen
Ms Pei Fen Verified Purchase
  • Friends/Family Event
  • Safra Choa Chu Kang
  • 15th Sep 2024
  • Tea Party Box
5.0 / 5

Excellent services

Excellent services and prompt delivery. No hassle in ordering the food and making payment. Food packed nicely and taste good.
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Ms Rachel
Ms Rachel Verified Purchase
4.0 / 5

Value for Money but Service Level to be improved

Food was generally good and very value for money! Their signature curry chicken was tasty and not too spicy. I personally liked the four season vegetable and Black Forest cake the most. However, service level was below expectations: I had ordered for 5pm delivery but they only arrived at almost 6pm and the buffet tables were only set up at around 6.30pm (that’s essentially late by about 1.5hr). After our event ended, we thought they would come back to collect at 9pm but they only came back at past midnight 12.30am. There was also no 24/7 hotline to call for assistance which makes it quite nerve wrecking as I had no idea whether they were on their way to deliver the food and what time they were coming back for collection.
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Delivery Feedback

Based on 2,868 customer responses.

  • On time or up to 30 min early: 2,338 (81.5%)
  • More than 30 min early: 369 (12.9%)
  • Late: 161 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,902
  • Less than 10 min early: 54
  • 10–15 min early: 147
  • 15–30 min early: 235
  • More than 30 min early: 369
  • Less than 10 min late: 10
  • 10–15 min late: 35
  • 15–30 min late: 46
  • More than 30 min late: 70

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