ECreative Catering Pte Ltd

Firstly the timing for the setup was discussed between 10-11am. This was discussed beforehand as the event starts from 11am onwards. However to my surprise, the delivery setup person came way early than 10am & were waiting for me outside the venue. They also claimed they were trying to contact me but could't get through. That is weird because i do receive calls from other vendors & family members but not from them. After the setup was done they told me they'll be back at 2pm for the teardown. However again, they came earlier than 2pm for the teardown. There are guests in line who are still getting the food. And i have received feedbacks from guests that the delivery guys were staring at them & do not look happy. I have to tell them to give us some time before tearing the buffet setup down. I even have to bring in my own disposable aluminium tray to transfer the food from the caterer's buffet into the disposable because of this. I did not ask for any early setup nor teardown. I wish the caterer's delivery team adhere to the discussed timing & give us a buffer. Thirdly the food menu. Overall the food were generally good but two of the dishes could be better. The sweet & sour fish sauce was too little & it was already mixed & concentrated in the middle. So the outer sides of the dish were too dry & hard. The Thai Style tofu with onion will taste better if the tofu were not fried too brown & crispy. It was really hard to chew & swallow because it has become tough in texture. My advice please discuss promptly with the caterer on the timing for the setup & do ask for buffer if it was done early or late.

Overall the food taste are good, value for the money! delivery was on time as well. the kids loves the fry chicken, sweet & sour fish; and for the adult they love the most is the curry chicken that favour is very rich, but could have more potato.

Delivery was on time. Food portion was ok for 60pax. Curry chicken is still the best. Mango Sago the mango a bit sour but over ok.

The foods were delicious and up to expectation.
The otak were a little spicy for most of the people in the event.
The butter prawns were very fresh.

Will definitely recommend this to other colleague. One of the colleague has taken contact from me and prepare to order the same for her daughter's birthday party.

First time trying E-Creative food catering, food is nice and tasty, all the guest enjoyed the lunch and giving good comment on the food. However the portion for Curry chicken and Golden Egg Beancurd seems to be abit little for 50 Pax.

The dishes taste delicious, and my guests enjoyed the food a lot! The selections are wide and value for money!

The caterer was prompt in setup for the event. Food was kept warm when guests arrived. Very impressed with the quality, freshness of the food, great taste and good portions.
Our guests enjoyed almost all the items and was in praise of the taste and quality.
This is one of our favorite caterer that never fails to deliver great tasting and fresh ingredients and a wide selection to select from.

This was my second time ordering from this food caterer, and unfortunately, it will be my last. My experience this time around was disappointing on multiple fronts.

*Customer service*
- they are helpful in making the changes and responds fast.

**Food:**
- The **pineapple rice** was a disaster. It turned sour before we even reached the halfway point of our event. Serving spoiled food is unacceptable.
- There was **not enough curry** to go around. For a caterer, running out of a main dish is a big oversight.
- The **seasonal vegetables** were utterly bland, so much so that no one wanted to touch them. They might as well have been raw given how tasteless they were.
- The **Thai sauce tofu** was rock hard. Instead of being a soft, delightful dish, it felt like chewing rubber.
- The **mango sago** dessert was another letdown. It was watery and lacked any real flavor. A sweet treat turned into a bland, unappetizing slop.

**Setup:**
- The event was scheduled from 12 PM to 4 PM. I was assured that the setup would start at 11 AM. Instead, they showed up at 10:30 AM, much earlier than agreed upon, causing unnecessary chaos.
- The setup itself was poorly managed. When I pointed out that the drink area was blocking the stairs and requested to move it to an empty space nearby, the staff responded rudely with, "Nobody will walk down ba?" Informed him that The food places at that end of corner are blocked by the drinks and it Will have difficultly in taking the food. He, being a tall slim guy justified that "can take, why can't reach?
He were reluctant to make the adjustment of the blockade of stairs and lack of professionalism on the simplest safety measures, and unwillingness to accommodate simple requests was very frustrating.

Overall, the experience was a major letdown. The food quality was poor, portions were insufficient, and the service was unprofessional. I had higher expectations based on my previous experience, but this time, they failed to deliver on all fronts.

The dishes are very generous and delicious.
The timing is very on time and food was delivered warmed as well. Utencils provided and including rubbish bag, tissues, table cloth as well. We have wonderful experience. Curry chicken is must have. second favourite is ceral prawns and desserts. everything is great.

The food was generally good except for the salad prawn with cocktail and tempura prawns which were soggy.