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ECreative Catering Pte Ltd

4.3 / 5 (3,818 reviews) 4.5 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*82%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (9108)

Reviews (3,818)

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3,818 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Dylan Yah
Mr Dylan Yah Verified Purchase
1.0 / 5

Overpriced, Poor Taste & Service – Never Again!

Ordered from ECreative Catering Pte Ltd via FoodLine and was very disappointed.

Food Quality:

Hong Kong Fried Noodles were unevenly cooked – some parts undercooked and hard. Ended up with lots of leftovers.

Golden Salted Egg Fish was extremely hard to bite and chew, making it inedible for most guests.

Golden Egg Beancurd was bland and tasteless, also left untouched.

Signature Curry Chicken was mostly bone and no meat.

Service:
Customer service was nonchalant and unhelpful. The buffet setup looked nothing like the nice managment photos as compared to on the site, no tags for each dishes, no flower deco unlike other photos. – no effort to make it aesthetic for a birthday party, just put and go only. not professionally decorated. The delivery driver also arrived much earlier than agreed time, so the food sat out for 1.5 hours before guests arrived, turning stale. Paper cups and plates also never provide enough. I have to top up my own.

Value:
The price was high, and delivery fee was $70 compared to other caterers at around $40. For the quality and service, this was not worth it.

Overall: This was a disappointing experience and I will not order from this caterer again. It ruined my birthday party!
Other Food Items or Photos of Event (Please fill in below) Other Food Items or Photos of Event (Please fill in below) Golden Egg Beancurd Signature Curry Chicken
Ms Cheok
Ms Cheok Verified Purchase
5.0 / 5

First Birthday catering

Food arrived promptly and was delicious. Guest enjoy the food. Portion is also just nice for 30pax. Nothing to shout about but the curry chicken is the highlight. Will consider again.
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Ms Anne Neo
Ms Anne Neo Verified Purchase
4.0 / 5

Value for Money

Set up was slightly early but was alr informed prior. Food was well received by friends and family. Overall value for money compared to the cost.
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Delivery Feedback

Based on 2,872 customer responses.

  • On time or up to 30 min early: 2,341 (81.5%)
  • More than 30 min early: 370 (12.9%)
  • Late: 161 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,904
  • Less than 10 min early: 54
  • 10–15 min early: 147
  • 15–30 min early: 236
  • More than 30 min early: 370
  • Less than 10 min late: 10
  • 10–15 min late: 35
  • 15–30 min late: 46
  • More than 30 min late: 70

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A customer just ordered for 35 pax for delivery on 23rd Dec, 11:30AM
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