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ECreative Catering Pte Ltd

4.3 / 5 (3,818 reviews) 4.5 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*82%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (9108)

Reviews (3,818)

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3,818 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

J
Mdm Jenny Wong Verified Purchase
3.0 / 5

Hit or miss! Miss was our feel this time!

Driver arrived on time and set up promptly.
Food was average and luke warm upon arrival. Prawn paste chicken wing was a disaster, not sure what kind of coloring was used, looked odd and over fried, no prawn paste taste at all. Crispy tofu not crispy at all, yakitori was terrible and cereal fish just big coat of flour (but cereal was fried well). I was mislead by the name cheng teng, i thought we will be getting traditional cheng teng, but mainly sugar water and weird taste and canned longan was used.
Great food were Sin Chow bee hoon- did not look appetising but tasty. Otah was the best, juicy and baked just right. Broccoli with scallops was the next best dishes that everyone praised.
I hope eCreative could improve on those items which are not done well. This was my 2nd order and i hope i won't be disappointed again.
Sin Chow Bee Hoon Broccoli w Scallop Tokyo Yakitori & Otak Lychee Sweet & Sour Prawn Crispy Seafood Beancurd+3 E'clair Chilled Cheng Teng
view more 7 photos & videos
Ms Ng Eileen
Ms Ng Eileen Verified Purchase
5.0 / 5

Food okay, item missing, delivery late, responses none

Food is quite fine , however delivery was late , suppose to be able to eat at 530 , but only setup at 530+ and we choose to pay on the day itself but was called to pay 3 days in advance , no responses or direct contact for the event date itself, the egg and ang gu kueh is missing , very hectic experieces.
Other Food Items or Photos of Event (Please fill in below) Other Food Items or Photos of Event (Please fill in below) Other Food Items or Photos of Event (Please fill in below) Other Food Items or Photos of Event (Please fill in below)
Grace Tang
Grace Tang Verified Purchase
4.0 / 5

Cute themed baby 100th days catering

Catered for 50 pax. one of the few caterers that provided cute themes. food was ok, the mini burger was popular. However noodles can be quite salty. more cups need as we ran out of cups near to the end. Delivery of food was 30mins earlier than intended time and collection was 30mins late... it caused a bit of logistical issue. overall still value for money.
Choose one Choose one
MZ
Mr Zulkefly Verified Purchase
3.0 / 5

Keep to the timing, as food safety is a concern.

The delivery was way too early than agreed. Event start time was 1pm but caterer arrived at 11am, then after further discussion, they set up tables and told me the food can only deliver AFTER 1.30pm if they dont unload it now.
No choice had to allow them to unload, didnt give extra burners even.
Lucky eggs found to be rotten for some.
Dont bother to do theme if its just 2x teddy bear on display
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Ms Jessy / Jaden
Ms Jessy / Jaden Verified Purchase
3.0 / 5

Utter disappointment this time.

This was my second time ordering from this caterer but the service this time was utterly disappointing.

supposed to reach between 11-11.30am and my event was 12pm. the driver only reach at 12.15pm! My guests arrived and nothing was setup and i have to keep calling the customer service and the driver to see where he's at! wow!

I ordered 4 tables and 20 chairs but they only gave 3 tables and tried to leave without informing it's 1 table short until i see for myself and question then only the driver say you ask them refund you. it's not about refund only it's about my event!

the foods this time was also not as good as the last time a lot of foods leftover, many feedback the rendung was ok but the fish and vegetables are not good.
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Natalie
Natalie Verified Purchase
3.0 / 5

Average food with small portions

Sales service was alright but the food portion is a bit small except for noodles and rice.
Do not order any fried food cos they are all soggy and doesn’t feel like freshly made.
Chicken chop is the best dish and the pineapple fried rice and bee hoon were nice.
Setup was on time but the utensils were all so dated and don’t look like properly cleaned
Other Food Items or Photos of Event (Please fill in below) Other Food Items or Photos of Event (Please fill in below) Chilled Cheng Teng E'clair Spring Roll & Fried Ngoh Hiang+3 Thai Pineapple Rice Sin Chow Bee Hoon
view more 7 photos & videos
M
Millie Verified Purchase
4.0 / 5

Average, standard buffet food.

The setup came earlier than expected, 1.5h before food eating.. Good to be early, but is too early the food will not be very warm when eating..

Food was generally very average..
Some curry chicken pieces were too big and looks quite oily.. prawns were not crispy and quite soggy.. will be nice to have more dessert too..
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Delivery Feedback

Based on 2,872 customer responses.

  • On time or up to 30 min early: 2,341 (81.5%)
  • More than 30 min early: 370 (12.9%)
  • Late: 161 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,904
  • Less than 10 min early: 54
  • 10–15 min early: 147
  • 15–30 min early: 236
  • More than 30 min early: 370
  • Less than 10 min late: 10
  • 10–15 min late: 35
  • 15–30 min late: 46
  • More than 30 min late: 70

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