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ECreative Catering Pte Ltd

4.3 / 5 (3,818 reviews) 4.5 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*82%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (9108)

Reviews (3,818)

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3,818 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

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Mr Arnold Nicklaus D'Cruz Verified Purchase
3.0 / 5

Event Timing Mishandled, Food Quality Below Expectation

Our recent experience with ECreative Catering fell significantly below expectations. The delivery and collection timings were poorly handled, creating unnecessary disruptions to our event.

Delivery Timing

The food was delivered at 4:30 PM, an hour earlier than our event at 5:30 PM, which was inconvenient. This early delivery caused the food to lose its warmth, especially since our guests began eating later as it was meant to be for dinner.

Food Collection

The collection of food containers at 8:30 PM was far too early and disrupted the flow of the evening. Most caterers typically collect around 9:30 or 10 PM, so this felt rushed and inconsiderate.

Food Quality and Portions

The food itself was underwhelming. Many guests commented that the dishes were too bland, which diminished the dining experience. Additionally, the portion sizes for some menu items were insufficient, leaving us scrambling to accommodate everyone.

Lack of Clarity on Setup Time

Another issue was the lack of clarity regarding the setup time. While the event was set for 5:30 PM, the caterer arrived an hour early for setup, leaving the food sitting in warmers unnecessarily. This is impractical for dinner events and feels wasteful.

Overall, while we had high hopes for ECreative Catering, these issues with timing, food quality, and insufficient portions left us deeply disappointed. Improvements in communication, timing accuracy, and food quality are necessary for a better customer experience.
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Ms Sq gan
Ms Sq gan Verified Purchase
5.0 / 5

Good mini catering to try out

The food was delivered promptly at allocated time. The Mimi catering for 15pax is ample and sufficient. Order confirmation and payment was also easy. Recommend to try out.
Mdm Florence
Mdm Florence Verified Purchase
4.0 / 5

Overall ok to cater

Delivery was prompt. The portion of the food was big. The cheese stick n the eclair were disappointing. I requested that no spicy food but aglio abit spicy so some children did not eat it. The beef stew n the prawn were good
PP
Ms pei pei Verified Purchase
3.0 / 5

So so only

The food arrived cold due to a delivery delay of over 30 minutes. In terms of taste, it was average, and while the portion size was adequate, it wasn’t particularly impressive. Unfortunately, I wouldn’t order from them again.
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Delivery Feedback

Based on 2,872 customer responses.

  • On time or up to 30 min early: 2,341 (81.5%)
  • More than 30 min early: 370 (12.9%)
  • Late: 161 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,904
  • Less than 10 min early: 54
  • 10–15 min early: 147
  • 15–30 min early: 236
  • More than 30 min early: 370
  • Less than 10 min late: 10
  • 10–15 min late: 35
  • 15–30 min late: 46
  • More than 30 min late: 70

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