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East West Fusion

4.3 / 5 (2,100 reviews) 4.8 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*87%
Food Quality4.1 / 5
Service & Communication4.3 / 5
Value4.1 / 5

Customer Photos (2084)

Reviews (2,100)

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1,966 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Karen Lim
Ms Karen Lim Verified Purchase
4.0 / 5

Average tingkat.

Was expecting some fusion dishes but they were all regular chinese food. I would say most of the dishes would be suitable for older folks, and tofu appeared quite frequently on my 5 day trial. Was surprised to find one of the dishes was just sausages, fishball & mock crabstick (all processed food) with vegetable curry sauce, not what i was expecting...soups are generally ok; not much meat inside though, only vegetables and yesterday i had chicken feet inside, may be more suitable for older folks., vegetable was ok but dishes need to be improved.
Ms June
Ms June Verified Purchase
5.0 / 5

Good variety of dishes rarely found from others.

I like the variety of dishes they have. Really unique that I so far have not came across from other tingkat providers. They provided salmon fish and wrapped chicken during the 10 days period. Pleasantly surprised they delivered on public holiday too. They missed delivering one dish on a Friday but made it up on Monday. Good service through whatsapp. Usually delivered around 5-5.30pm in this area.
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Ms Elaine Chan
Ms Elaine Chan Verified Purchase
5.0 / 5

Work from Home Lunch

For this order, end date extended 1 more day due to there is no food delivery on one of the day. Contacted caterer. Their reply is the driver already delivered. However, there is nothing. Caterer suspect someone steal the food.

My comment : So far no stealing food incident happened at my level. Even my next door neighbour their small parcel, delivery man just leave it outside their unit also safe, still there. So I think the chances is low. I feel maybe is the driver delivered to the wrong unit cos still new, this is 2nd order from them. Human after all, make mistakes, human error, this is normal.

Conclusion : There is no evidence to proof that the food is stolen and the food is delivered to the wrong unit.

Thank you.
5 Days Lunch Tingkat Package (Weekdays Only) 5 Days Lunch Tingkat Package (Weekdays Only)

Delivery Feedback

Based on 1,950 customer responses.

  • On time or up to 30 min early: 1,698 (87.1%)
  • More than 30 min early: 172 (8.8%)
  • Late: 80 (4.1%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,608
  • Less than 10 min early: 6
  • 10–15 min early: 26
  • 15–30 min early: 58
  • More than 30 min early: 172
  • Less than 10 min late: 4
  • 10–15 min late: 16
  • 15–30 min late: 25
  • More than 30 min late: 35

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