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East West Fusion

4.3 / 5 (2,100 reviews) 4.8 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*87%
Food Quality4.1 / 5
Service & Communication4.3 / 5
Value4.1 / 5

Customer Photos (2084)

Reviews (2,100)

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1,966 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Lynn Chew
Ms Lynn Chew Verified Purchase
4.0 / 5

Generous food portion

The Overall Food quality is not bad, the dishes are not salty and the portions are usually generous. Just didn't quite take to the finger dishes such as crab sticks, friend fish fillet, fried wantons - prefer more wholesome dishes since it is a main meal.
A
Ang Verified Purchase
5.0 / 5

Great pricing with room to improve in terms of logistics

Today's feedback is that the kueh lapis soaked up the oil from the breaded fish and hotdog. Will order a different combi of items the next round. Would be good to line the box with paper to soak up excess oil especially for fried items ordered. Other than that, special requests within the vendor's means were accommodated, which is good. This is a first time occurrence but communications with the outsourced delivery guy could be improved as items were misplaced today i.e. vendor to send the picture that I have provided beforehand to forward to the delivery person so that the person knows the correct place to put the items at.
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Delivery Feedback

Based on 1,950 customer responses.

  • On time or up to 30 min early: 1,698 (87.1%)
  • More than 30 min early: 172 (8.8%)
  • Late: 80 (4.1%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,608
  • Less than 10 min early: 6
  • 10–15 min early: 26
  • 15–30 min early: 58
  • More than 30 min early: 172
  • Less than 10 min late: 4
  • 10–15 min late: 16
  • 15–30 min late: 25
  • More than 30 min late: 35

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A customer just ordered for 35 pax for delivery on 8th Nov, 11:30AM
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