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East West Fusion

4.3 / 5 (2,100 reviews) 4.8 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*87%
Food Quality4.1 / 5
Service & Communication4.3 / 5
Value4.1 / 5

Customer Photos (2084)

Reviews (2,100)

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134 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Ivan Ho
Mr Ivan Ho Verified Purchase
2.0 / 5

Late delivery, food turned sour

Recurring order but was disappointed this time round as the food quality has dropped and delivery was late on the second day as the food arrive at 8pm. One of the dish had already turned sour. Contacted the caterer about it but no action was taken, only asked us to be considerate of the traffic but no service recovery when we asked if we are expected to eat the food even when they have already turned sour when it is delivered.
Eddy Lee
Eddy Lee Verified Purchase
3.0 / 5

Disappointed with my order

- Tingkat was confirmed at 5am on the planned start day.
- 1st day tingkat was sent wrongly
- Late for few days and the tingkat was delivered past safe consumption timing.
- Lack of response when message was sent.
- Missed the last day of tingkat.
- The dishes were very common, hence not worth $12 which I can buy from coffee shop at around $4.
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JT
Mr Jan Teo Verified Purchase
3.0 / 5

Portions are too small

Food was generally okay, but mainly for smaller eaters as the portions provided was small (even with 4 dishes + soup), especially on days where they have 2 types of finger foods. One example was Ebi fry and gyozas (which they gave 2 pieces per pax per dish.) Delivery was on time but see that food was prepared very early (2.30pm) the food has to be reheated generally.

Delivery Feedback

Based on 1,950 customer responses.

  • On time or up to 30 min early: 1,698 (87.1%)
  • More than 30 min early: 172 (8.8%)
  • Late: 80 (4.1%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,608
  • Less than 10 min early: 6
  • 10–15 min early: 26
  • 15–30 min early: 58
  • More than 30 min early: 172
  • Less than 10 min late: 4
  • 10–15 min late: 16
  • 15–30 min late: 25
  • More than 30 min late: 35

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A customer just ordered Tingkat
for 3 pax
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