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East West Fusion

4.3 / 5 (1,526 reviews) 4.9 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*87%
Food Quality4.0 / 5
Service & Communication4.3 / 5
Value4.0 / 5

Customer Photos (1205)

Reviews (1,526)

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96 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Lee
Lee Verified Purchase
3.0 / 5

Tried

Tried this caterer but probably won't have it on rotation as fried items appear more frequently compared to the other caterers
Anne Ong
Anne Ong Verified Purchase
3.0 / 5

Food taste, variety and service not as expected!

The taste of the food was kind of average with many ingredients being repeated for the following day with some slight changes to style of cooking. The style of cooking was very ordinary. Not so satisfied with the service too as they did not send me the 2 pax of rice on the 1st day, the person I communicated with apologized and told me that I will be refunded for the rice which he quoted as $1.80 for 2 pax but the website quoted as a dollar each for a portion of rice. But anyway, it's not even about $1.80 or $2 but the inconvenience caused because without the rice as the staple, I have to think about finding other ways to complement with the dishes which takes up my time unecessarily as I was preparing to go to work soon. In any case, I have not received the $ as refund haha, a better option would be for the vendor to provide an extra day meal as compensation due to the inconvenience caused.
5 Days Lunch Tingkat Package (Weekdays Only)
Mr Eden
Mr Eden Verified Purchase
1.0 / 5

Extremely Disappointed

I would not recommend this tingkat service to anyone. My experience has been consistently poor, primarily due to the appalling quality of the food.

The photos speak for themselves. The food quality is bottom-tier:

Canned Sardines: One of the "mains" was literally just sardines in tomato sauce straight from a tin. This is lazy and lacks any nutritional effort or culinary skill.

Processed Sides: The fried fish cakes/nuggets were oily and looked unappetizingly mass-produced.

Bland Vegetables: The cabbage and soup were watery and lacked any real flavor or freshness.

For the price charged, I expected actual home-cooked meals, not canned food and processed snacks. Save your money and look elsewhere.
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Kam Yew Seng
Kam Yew Seng Verified Purchase
1.0 / 5

The food is not good and will not order from this vendor

The food is not good, the eggs are terrible like spring onion eggs, canned tomato beans on scramble eggs, cabbage half raw, some dishes are completely flavorless, a lots of repeating dish, like hotdog. The dishes not suitable for elderly. Compared with my previous Tingkat, these 20 days are really bad.
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Delivery Feedback

Based on 1,947 customer responses.

  • On time or up to 30 min early: 1,696 (87.1%)
  • More than 30 min early: 171 (8.8%)
  • Late: 80 (4.1%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,606
  • Less than 10 min early: 6
  • 10–15 min early: 26
  • 15–30 min early: 58
  • More than 30 min early: 171
  • Less than 10 min late: 4
  • 10–15 min late: 16
  • 15–30 min late: 25
  • More than 30 min late: 35

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Customer Photos

A customer just ordered for 35 pax for delivery on 7th Nov, 6:00PM
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