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East West Fusion

4.3 / 5 (1,526 reviews) 4.9 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*87%
Food Quality4.0 / 5
Service & Communication4.3 / 5
Value4.0 / 5

Customer Photos (1205)

Reviews (1,526)

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96 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Jocelyn
Ms Jocelyn Verified Purchase
3.0 / 5

Not recommended

The food always repeat with japanese tofu and can mushroom. My kids do not like it and i feel the food not tasty. And most of the days the food arrive 3-4pm.
Kelvin Koh
Kelvin Koh Verified Purchase
3.0 / 5

Food is so so, amount is small

The amount of food per dish is little, even rice also little.

In terms of standard and taste, first day was good, but the next few days were pretty disappointing. The amount given of each dish is just not sufficient.
Mr Ivan Ho
Mr Ivan Ho Verified Purchase
2.0 / 5

Late delivery, food turned sour

Recurring order but was disappointed this time round as the food quality has dropped and delivery was late on the second day as the food arrive at 8pm. One of the dish had already turned sour. Contacted the caterer about it but no action was taken, only asked us to be considerate of the traffic but no service recovery when we asked if we are expected to eat the food even when they have already turned sour when it is delivered.
Eddy Lee
Eddy Lee Verified Purchase
3.0 / 5

Disappointed with my order

- Tingkat was confirmed at 5am on the planned start day.
- 1st day tingkat was sent wrongly
- Late for few days and the tingkat was delivered past safe consumption timing.
- Lack of response when message was sent.
- Missed the last day of tingkat.
- The dishes were very common, hence not worth $12 which I can buy from coffee shop at around $4.
Choose one Choose one
JT
Mr Jan Teo Verified Purchase
3.0 / 5

Portions are too small

Food was generally okay, but mainly for smaller eaters as the portions provided was small (even with 4 dishes + soup), especially on days where they have 2 types of finger foods. One example was Ebi fry and gyozas (which they gave 2 pieces per pax per dish.) Delivery was on time but see that food was prepared very early (2.30pm) the food has to be reheated generally.
Mr Kwek Wee Heng
Mr Kwek Wee Heng Verified Purchase
3.0 / 5

Meh

Caterer took a long time to confirm order. Had to call foodline to check and push caterer to acknowledge order. Food was passable, but nothing to shout about.

Delivery Feedback

Based on 1,947 customer responses.

  • On time or up to 30 min early: 1,696 (87.1%)
  • More than 30 min early: 171 (8.8%)
  • Late: 80 (4.1%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,606
  • Less than 10 min early: 6
  • 10–15 min early: 26
  • 15–30 min early: 58
  • More than 30 min early: 171
  • Less than 10 min late: 4
  • 10–15 min late: 16
  • 15–30 min late: 25
  • More than 30 min late: 35

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A customer just ordered for 35 pax for delivery on 7th Nov, 6:00PM
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