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East West Fusion

4.3 / 5 (1,526 reviews) 4.9 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*87%
Food Quality4.0 / 5
Service & Communication4.3 / 5
Value4.0 / 5

Customer Photos (1205)

Reviews (1,526)

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96 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Irene leow
Ms Irene leow Verified Purchase
3.0 / 5

Urgent request for food delivery.

This ordered was for my dad. This is the first time that we are ordering tingkat. I think the expectation is different. We would expect the food to be delivered on time and still be warm. Nonetheless, the caterer is good to provide last minute urgent insert for delivery as there is no one at home to cook or buy food. Overall the food expectation is normal.
Mr Daniel Lim
Mr Daniel Lim Verified Purchase
3.0 / 5

Fails to live up to reviews, especially with the price point

The 5-day trial started off promisingly in the first 2 days. On the 3rd day, cheap processed hotdogs and canned baked beans were used. It went downhill from there. For a caterer that is charging higher than others who serve the same type of meals, this was poor and unacceptable. Day 4 included a thoughtless dish to clear out the excess unused fishballs from caterer's weekend menu. Enough said. Customer service staff contacted me and I asked for brown rice, and he said will get it done. It was stiff white rice all the way. Poor. Little to no redeeming factors. Food came at 3:30pm then progressively earlier at 3:15pm even. A little too early for dinner.
Ms Andrea Phua
Ms Andrea Phua Verified Purchase
3.0 / 5

Potion too little. Delivery either too late or too early.

Potion too little for 2 pax. Delivery either too late or too early. foodline. Paid extra for brown rice but seller did not inform earlier that brown rice was not nicely cook tt day. Also did not compensate the money paid. I will not order again as not worth the price.
Mrs See Sin Teo
Mrs See Sin Teo Verified Purchase
3.0 / 5

Food is not good

I had a 10-day package. The dinner comes between 3.15 to 3.30 pm daily which is way too early. Out of these 10 days, I had kangkong twice. Everyday there will be at least 1 processed food... hotdogs, global, beancurd with fish filling etc Basically the food is not salty nor oily but very few variations.
Mr David wee
Mr David wee Verified Purchase
3.0 / 5

Review

I ordered 4 dishes instead of the soup. I find that there are too many simple fried food. I was more looking for mum home cook food style.
Ms Lim
Ms Lim Verified Purchase
3.0 / 5

Average

The food is very average. The variety could be improved. The white rice is not well cooked as well. The delivery timing is late.: usually reach after 1pm

Delivery Feedback

Based on 1,947 customer responses.

  • On time or up to 30 min early: 1,696 (87.1%)
  • More than 30 min early: 171 (8.8%)
  • Late: 80 (4.1%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,606
  • Less than 10 min early: 6
  • 10–15 min early: 26
  • 15–30 min early: 58
  • More than 30 min early: 171
  • Less than 10 min late: 4
  • 10–15 min late: 16
  • 15–30 min late: 25
  • More than 30 min late: 35

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A customer just placed an order for delivery on 2nd Nov, 11:30AM
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