East West Fusion

Too many fried food, poor vegetable choices (not so healthy). The curry is OK. Unfortunately the cereal fish is smelly and the steamed egg is also smelly (the eggs seemed to be undercooked).

Processed food common
caterer could be more open to feedback
meals range widely in standards- one day could be very good, but next day just taste terrible

Overall food variety was normal and personally I think can be better. At times the food serving only have one dish that is meat (Ordered 4 dishes).
Worse issue was the delivery services. Have experience 4-5 times delivery was late (more than 30 mins, arrived after 1.30pm) and caused lots of inconvenience.
Lastly, I dun feel worth with the price of $280 for 20 days tingkat service on the food and services provided.

I have tried this place for a week (Mon-Fri) for lunchtime delivery for 1 pax, as i am WFH.
I had ordered 4 dishes with rice (no soup).

Delivery Time: Food arrives at 10+am on average. Prepared at 9am and to be consumed by 1pm. Recommend to microwave after collection.

Packaging: For 1 pax, the 4 dishes are packed in a bento style (see image). Recommend to have nicer packaging.

Food: Taste is average, not very strong flavors. It would be good to get some gravy included in it, but might be messy if it remains as a bento box with gravy.

Food & the portions were overall okay but it is a hit & miss for me in terms of food quality.
The customer service is responsive.
Consistent timing in delivery the food between 10.30am to 11.30am for lunch and I like how they ring the bell to notify that the food has arrived.

Excluded some days for tingkat. Caterer checked with me via WhatsApp on my order, which was exactly the same as what I put on Foodline.
Turns out the invoice generated seems to be for everyday, which the caterer and myself missed out on.
Since this order is for someone else, I didn't notice that the food came everyday, including the days I excluded. So until the person I ordered for mentioned that the food hadn't arrived for 2 weeks, I called caterer to confirm.
While I admit it was fault for both parties (myself and caterer), the person seems to blame me instead, and insisted it was my fault for not checking, and that when the food was sent, we didn't mention anything.
Lesson learnt for me to check the invoices sent out, but pls pls, for caterer, pls check the order twice or more.
Rating 1* for poor customer service, since person didn't feel apologetic at all.

The portions were too little too small. Especially only one little soup was served. Repetition of fishballs in the menu too frequent.

Hi, The food choice is just averages and on weekend you will get noodles and some finger food such as fries, chicken wing. Not impressive

Alot of non meat dishes, at times not as filling.

not alot of variety, feels like eating the same thing everyday or every other week.. repeats. very average tingkat. highlighted that within a week there were 2 similar scrambled eggs dishes. James told me it was an overlook, he did not realise it earlier

1st day tingkat was nearly late, delivered slightly before 7pm. highlighted to James and it was on time onwards.

The food was normal. More towards fusion style than Chinese food. We prefer more fresh dishes than processed food.