Jereld Ng's review

Food delivery was on time, and food is average and decent. Feels like home cooked food. But seems like u can't keep the food for too long in the fridge. Need to consume on the day itself

Excluded some days for tingkat. Caterer checked with me via WhatsApp on my order, which was exactly the same as what I put on Foodline.
Turns out the invoice generated seems to be for everyday, which the caterer and myself missed out on.
Since ... More this order is for someone else, I didn't notice that the food came everyday, including the days I excluded. So until the person I ordered for mentioned that the food hadn't arrived for 2 weeks, I called caterer to confirm.
While I admit it was fault for both parties (myself and caterer), the person seems to blame me instead, and insisted it was my fault for not checking, and that when the food was sent, we didn't mention anything.
Lesson learnt for me to check the invoices sent out, but pls pls, for caterer, pls check the order twice or more.
Rating 1* for poor customer service, since person didn't feel apologetic at all.
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Decent food with decent servings. Menu changes are quite different each day. Although I would prefer if there are lesser stalks in the vegetables.

Worth it. Best impression I have so far

Ordered for lunch but came around 3pm? (Scheduled at about 10am according to delivery route). Person who called sounded really rude and inflexible. I understand why there cannot be special requests but i hope this can be better communicated in a ... More nicer way in future.
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Decent homecooked food. Soup however didn't had much ingredients in it, only soup.

Very decent home cooked food. However my grandma didn't like it a lot because the foods were generally too hard for her. Mentioned this to our care taker and she replaced the hard foods instead.