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East West Fusion

4.3 / 5 (1,526 reviews) 4.9 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*87%
Food Quality4.0 / 5
Service & Communication4.3 / 5
Value4.0 / 5

Customer Photos (1205)

Reviews (1,526)

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1,526 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Irene leow
Ms Irene leow Verified Purchase
3.0 / 5

Urgent request for food delivery.

This ordered was for my dad. This is the first time that we are ordering tingkat. I think the expectation is different. We would expect the food to be delivered on time and still be warm. Nonetheless, the caterer is good to provide last minute urgent insert for delivery as there is no one at home to cook or buy food. Overall the food expectation is normal.
Mr Daniel Lim
Mr Daniel Lim Verified Purchase
3.0 / 5

Fails to live up to reviews, especially with the price point

The 5-day trial started off promisingly in the first 2 days. On the 3rd day, cheap processed hotdogs and canned baked beans were used. It went downhill from there. For a caterer that is charging higher than others who serve the same type of meals, this was poor and unacceptable. Day 4 included a thoughtless dish to clear out the excess unused fishballs from caterer's weekend menu. Enough said. Customer service staff contacted me and I asked for brown rice, and he said will get it done. It was stiff white rice all the way. Poor. Little to no redeeming factors. Food came at 3:30pm then progressively earlier at 3:15pm even. A little too early for dinner.
Ms Andrea Phua
Ms Andrea Phua Verified Purchase
3.0 / 5

Potion too little. Delivery either too late or too early.

Potion too little for 2 pax. Delivery either too late or too early. foodline. Paid extra for brown rice but seller did not inform earlier that brown rice was not nicely cook tt day. Also did not compensate the money paid. I will not order again as not worth the price.

Delivery Feedback

Based on 1,947 customer responses.

  • On time or up to 30 min early: 1,696 (87.1%)
  • More than 30 min early: 171 (8.8%)
  • Late: 80 (4.1%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,606
  • Less than 10 min early: 6
  • 10–15 min early: 26
  • 15–30 min early: 58
  • More than 30 min early: 171
  • Less than 10 min late: 4
  • 10–15 min late: 16
  • 15–30 min late: 25
  • More than 30 min late: 35

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