East West Noodles (S11) @ Matrix Cafeteria ITE College West

Éclair came squashed. First time nobody touched the éclair cos it looked disgusting.
Yam paste has very miserable yam. Not even enough yam for 1 pax.

Food came cold and squashed.

Fried rice SALTY.
Don't know why Sweet & Sour fish is SALTY.

Order Mini chocolate Eclair but came with Mini cream puffs instead.
Salted Egg Prawn is nice. Most Guest and Children likes it.

Food was delivery early at 6pm which is one hours whereby my order is 7pm.

Suggest the chief try the food before delivery to customer.

Can improve to be better.

Thank you !

They missed out an entire dish (the dessert) from the order. I had to keep calling to ask for it. And their response was, and I quote verbatim, "kitchen is already close how I find other dessert for u". Ridiculous service recovery.

Very disappointed with the service. Have informed the caterer to change the mee siam to beehoon prior to the event. But on the day itself, mee siam was delivered as caterer mentioned the team forgot to amend the order.

I ordered Luo han zhai, the vegetable dish delivered was stir fry broccoli & cauliflower. It was so hard and not kids friendly at all. I topped up money for Yam Paste (+0.4 per pax) but end up they delivered a super diluted bur bur cha cha. I received so many negative reviews on the food from my guests which reflects me as a bad host.

It's totally cannot make it. I ordered 20 pax and the fish and curry chicken is barely enough for 10. I paid extra for Orh nee and it came bur bur cha cha. I tried calling them and no one is picking up! Totally cannot make it. Please refrain from them.

Food that came is very dry.

Sambal egg is very dry. Mee Tai Mak is tasteless. Veggie was ok.

I know im paying $4.50 per pax, but food is really inedible.

- pumpkin rice was fragrant and delicious
- fish ball was average
- salted egg chicken did not taste like salted egg at all. it was mushy when arrived because the sauce was poured on the chicken over a long period of time
- veggie tasted good
- yam paste was very bad. lack of yam fragrance and mostly starch. would not eat it ever again.
- delivery was late by 20mins. disappointed in their service. caterers should be punctual for the event.

Overall the food is acceptable, only the vegetables looks overcooked and the color are not appetising. Maybe this vegetable dish is not a good choice for buffet.
The plastic scoop are too thin and fragile, they break very easily.infact 3 had broken while we were trying to scoop the rice.
The packing can be much improved. When we unpacked, the gravy of the vegetable has spilled all over in the bag, the rice has also spill out of the container with the covers smashed. Overall it was quite messy.