GONG XI FA CAI! Book your CNY menus now to avoid disappointment!
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3.0 /5
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Ordered terriyaki chicken cutlet and fruit punch but was provided with breaded chicken chop and apple juice, respectively. Very disappointed. The fried noodles was without any fire to heat the dish. When asked the delivery man about it, he said ... More
it is like this!!
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Favourite dish: Samosa
Least favourite dish: Chicken
First time ordering from merchant: No
Will recommend this merchant: Not too sure
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1.0 /5
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The food items were terrible. Looked and tasted like those ordered from economic rice stall! (I could have bought them from economic rice stall at one third of the price I paid to the caterer.)The bee hoon was hard, the curry chicken has no curry ... More
aroma, the Luo Han Chye was essentially just plain cabbage and the pork rib tasted like fried pork. All the other dishes were bland and nothing like what they described in their website. All my guests advised not to engage the caterer again. There was also no tag display to describe the name of the dish. Very disappointing food!
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Favourite dish: None
Least favourite dish: The Luo Han Chye, fried bee hoon, curry chicken, pork ribs.
First time ordering from merchant: Yes
Will recommend this merchant: No
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1.0 /5
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Empire Food Catering / Le Xin Catering - Severe Under-Portioning and Zero Weekend Support
We ordered a 9-course buffet for 60 guests for my daughter's full-month celebration. The experience was deeply embarrassing and unacceptable. Despite ... More only having 50 guests arrive (including 12 children), the food was 90% finished by 1:30 PM, long before the last guests had arrived. The shortage was so severe that we were forced to scramble, ordering emergency pizzas and sending friends out to buy wings and nuggets for a last-minute deep fry/BBQ just to feed everyone. My own family members did not even get to eat the catered food, and guests described the meals we did receive as "meh." The service failure was just as critical. While running out of food during our event on a weekend, there was zero operational support. I called the driver who delivered the food, but the office failed to contact me back as promised. We received no assistance when we needed it most. They only replied on Monday, two days later, after I raised a complaint through Foodline. Their only justification was a "guaranteed 10% buffer," which clearly did not compensate for the extreme under-portioning delivered. Furthermore, the disposable plates provided were flimsy; we had to use two plates just to handle the curry gravy without it soaking through. This company failed on portion control, product quality, and critical customer support. We felt entirely cheated and profoundly embarrassed in front of our guests. There was a complete lack of ownership or timely support for a basic catering failure. I strongly advise others to look elsewhere. Show less
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: No
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5.0 /5
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First time order from this shop 10 paxs mini buffet to try it out,fish is so hard n prawn rolls too salty.Don't know iz due to 7th month foods not so good but have high reviews.
Favourite dish: Nil
Least favourite dish: Fish n prawn rolls
First time ordering from merchant: Yes
Will recommend this merchant: No
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5.0 /5
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Food portion for dish is seems on the little side, but the rice portion is quite big. The seller always update about all info we need to know. delivery was late but its due to raining.
Favourite dish: SILVER FISH EGG FRIED RICE
Least favourite dish: PORK BUTTER SALTED EGG
First time ordering from merchant: Yes
Will recommend this merchant: Yes
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Empire Food Catering Pte LtdRelish the flavours!
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A company under the Le Xin Catering Group. SFA License No.: NW04050J000 |