Empire Food Catering Pte Ltd

The food items were terrible. Looked and tasted like those ordered from economic rice stall! (I could have bought them from economic rice stall at one third of the price I paid to the caterer.)The bee hoon was hard, the curry chicken has no curry aroma, the Luo Han Chye was essentially just plain cabbage and the pork rib tasted like fried pork. All the other dishes were bland and nothing like what they described in their website. All my guests advised not to engage the caterer again. There was also no tag display to describe the name of the dish. Very disappointing food!

Ordered terriyaki chicken cutlet and fruit punch but was provided with breaded chicken chop and apple juice, respectively. Very disappointed. The fried noodles was without any fire to heat the dish. When asked the delivery man about it, he said it is like this!!

Empire Food Catering / Le Xin Catering - Severe Under-Portioning and Zero Weekend Support

We ordered a 9-course buffet for 60 guests for my daughter's full-month celebration. The experience was deeply embarrassing and unacceptable.

Despite only having 50 guests arrive (including 12 children), the food was 90% finished by 1:30 PM, long before the last guests had arrived. The shortage was so severe that we were forced to scramble, ordering emergency pizzas and sending friends out to buy wings and nuggets for a last-minute deep fry/BBQ just to feed everyone. My own family members did not even get to eat the catered food, and guests described the meals we did receive as "meh."

The service failure was just as critical. While running out of food during our event on a weekend, there was zero operational support. I called the driver who delivered the food, but the office failed to contact me back as promised. We received no assistance when we needed it most. They only replied on Monday, two days later, after I raised a complaint through Foodline.

Their only justification was a "guaranteed 10% buffer," which clearly did not compensate for the extreme under-portioning delivered. Furthermore, the disposable plates provided were flimsy; we had to use two plates just to handle the curry gravy without it soaking through.

This company failed on portion control, product quality, and critical customer support. We felt entirely cheated and profoundly embarrassed in front of our guests. There was a complete lack of ownership or timely support for a basic catering failure. I strongly advise others to look elsewhere.

First time order from this shop 10 paxs mini buffet to try it out,fish is so hard n prawn rolls too salty.Don't know iz due to 7th month foods not so good but have high reviews.

Food portion for dish is seems on the little side, but the rice portion is quite big. The seller always update about all info we need to know. delivery was late but its due to raining.

Caterer was very reliable as they even sent over order confirmation and invoice to ensure that the delivery was confirmed. Food portion was good too, and everyone enjoyed the food!

Food is nice, but unfortunately 1 item is wrong. Ordered steamed hargao but delivered fried meatballs which elderly w/ weak tooth can't eat. Luckily the family finds the food nice and still finished. 5 pax portion able to serve approx 8pax.

Food arrived on time and the delivery did a good job to set up the buffet line for us . within our tight space.

The duck was a disappointment though. Was cut in too big chunk and not stewed well

Delivery was later than required but still within ‘dinner’ time. Guests were pleased with all the items. Will definitely order again.

Request to change items in the original menu was attended to.

The delivery is within the scheduled time period. Delivery guy is friendly. Foods are warm. Quantity is just enough or slightly less if you have big eaters.