- Tingkat/ Daily Meals
- D Rivervale Crescent
- 18th May 2020
- 2 pax
- Family Deluxe (Dinner) - 10 days
Ok
No bad, can be better. Sometime the food that send over which I dont eat. So time the food are cold but we can warm up
Empire Food Catering Pte Ltd
Not MUIS certified
FoodLine verified reviews
On-time delivery*80%
Food Quality3.8 / 5
Service & Communication3.9 / 5
Value3.8 / 5
Customer Photos (209)
Reviews (310)
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267 reviewsMost Recent
Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.
- Tingkat
- 14th May 2020
- 5 pax
- Asian Delight - 5 days Trial
Great food. Even better soup!
Food was good. Enjoyed the 5 days trial. Am going to continue. Especially love their soup, tasty and full of ingredients. Portion was okay. Maybe cause we are big eaters.
- Tingkat/ Daily Meals
- Bukit Batok Central
- 14th May 2020
- 5 pax
- Family Deluxe (Dinner) - 10 days
The food quality is okay
The food quality is okay however the taste of some dishes is weird thus not recommended for fussy eaters. The packaging is sometimes quite oily.
- Friends/Family Event
- Punngol Place
- 4th May 2020
- 3 pax
- Family Deluxe (Lunch)- 20 days
Yummy food!
Good variety & portion. Prompt delivery. Gave free desserts on the last day on order! Food is not too oily. Just nice for family with kids. Recommended!
- Tingkat Dinner
- Jurong West Street 65
- 28th Apr 2020
- 3 pax
- Family Deluxe (Dinner)- 20 days
Tasty food and their soup is superb
Love their soup most as really different from other tingkat provider previously. Their soup is really lots of ingredients and not quick cook type.
- Work from home
- Bukit Panjang
- 27th Apr 2020
- 2 pax
- Family Deluxe (Lunch) - 10 days
Food is ok
We have ordered the food from empire food catering. The food quality is okay but not recommended for fussy eaters! Also, the quality of rice can be improved.
Empire Food Catering Pte Ltd responded1st Jul 2020 09:52 AM
Dear Ms. Rachel,
Thank you for the valuable feedback.
We are sorry to disappoint you on the rice quality. As our company take customer’s feedback very seriously, we would truly appreciate it if you could write in to our Customer Service Team on your detailed feedback and we will then inform the kitchen about your feedback. We promise that immediate actions will be taken as our goal is to provide quality services for all customers.
Thank you for informing us, we hope to receive your continuous support as we strive to serve you better.
Best Regards,
Empire Food Catering
- Daily dinner
- Sengkang East Way
- 23rd Apr 2020
- 2 pax
- Family Deluxe (Dinner) - 10 days
10 days dinner for 2 person
I don't like the taste of the dishes, the taste of some dishes is weird, we couldn't finish and wasted it
The packaging is quite oily, and the arrival time is too early, receive around 3.30pm for dinner
Overall, I won't recommend it
The packaging is quite oily, and the arrival time is too early, receive around 3.30pm for dinner
Overall, I won't recommend it
Empire Food Catering Pte Ltd responded1st Jul 2020 09:53 AM
Dear Mr. Tai Wei Hang,
Thank you for your valuable feedback. Kindly note that our delivery time range for Dinner Tingkat services is from 3pm to 7pm.
Our company takes customer’s feedback very seriously hence we would truly appreciate it if you could write in to our Customer Service Team about your comment on the food taste. We will wish to know which dishes we will need to improve on to meet your expectation as our goal is to provide a satisfactory service to all customers.
We hope to hear from you soon, thank you for trying out our Tingkat service.
Best Regards,
Empire Food Catering
- Dinner
- Ang Mo Kio Avenue 3
- 20th Apr 2020
- 4 pax
- Family Deluxe (Dinner) - 5 days Trial
Worth the try
The food taste good but the portion for 4 pax can be better. Vegetables are served depending on the day itself; some are to my liking some aren't. Overall 4/5
- Dinner
- Punggol Drive
- 17th Apr 2020
- 2 pax
- Family Deluxe (Dinner) - 10 days
Delivered on time and portion is more than enough
Food was delivered on time and the dishes taste quite good. Ordered portion for 2 pax but is more than enough for 2 pax
WN
- Tingkat
- Bukit Batok Street 22
- 13th Apr 2020
- 2 pax
- Family Deluxe (Dinner) - 10 days
Overall Food is nice
The serving was quite big for two pax.
Some food is nice. Veg wise some is too old and sometime turn sour.
But overall the food is nice.
Some food is nice. Veg wise some is too old and sometime turn sour.
But overall the food is nice.
Empire Food Catering Pte Ltd responded1st Jul 2020 09:53 AM
Dear Ms. Ng Zi Ling,
Thank you for your valuable feedback.
We are sorry to hear about the unpleasant experience you had with the vegetables dishes. As our company takes such food quality matters very seriously, we have informed both the kitchen and our vegetable supplier about the issue with the vegetables. We would encourage all customers to inform our hotline immediately if you notice that the food smells sour and we will conduct immediate actions as your health is our top priority.
Thank you for informing us and we hope to receive your continuous support as we strive to serve you better.
Best regards,
Empire Food Catering
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