- Daily dinner service
- C Jurong West Central 1
- 15th Jun 2020
- 2 pax
- Family Deluxe (Dinner)- 20 days
Trusted caterer
Food variety is good and food is nice and quantity is just nice. Prompt delivery everyday and never miss any delivery so far.
Empire Food Catering Pte Ltd
Not MUIS certified
FoodLine verified reviews
On-time delivery*80%
Food Quality3.8 / 5
Service & Communication3.9 / 5
Value3.8 / 5
Customer Photos (209)
Reviews (310)
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310 reviewsMost Recent
Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.
- Due to WFH during CB
- 8th Jun 2020
- 2 pax
- Family Deluxe (Lunch) - 10 days
Soup is very appetising
Lunch Delivery is way too early (around 10am) and yet the deliveryman did not even ring the bell to notify collection (I did feedback to foodline but still no change). Once i was busy with work and only remember collect it around 1pm, resulting in the veg dish not nice and starting to turn bad.
Overall the food taste is still good, especially the soup which i look forward to every lunch.
Overall the food taste is still good, especially the soup which i look forward to every lunch.
- Tingkat
- 180D Rivervale Crescent
- 2nd Jun 2020
- 2 pax
- Family Deluxe (Dinner) - 10 days
Tingkat
Okie....food not bad but till the end of the order.
A few dishes is repeated.
Especially the shedder cucumber
A few dishes is repeated.
Especially the shedder cucumber
Empire Food Catering Pte Ltd responded1st Jul 2020 10:40 AM
Dear Ms Alvin/liz,
Thank you for choosing Empire Food Catering. We value your feedback that serves for us to improve on our food and services rendered. We will take note of this and work to improve on our menu and the variety of food served. As we strive to continuously improve, we hope to receive your support in the future.
Best Regards,
Empire Food Catering
- Tingkat
- D Compassvale Road
- 19th May 2020
- 3 pax
- Family Deluxe (Dinner)- 20 days
Food ok with reasonable price
I am a repeated customer. Soup portion is less as compared to the past. Overall food is ok but sometime the food turn bad (only one or twice which is still accepted)
Empire Food Catering Pte Ltd responded1st Jul 2020 09:49 AM
Dear Mdm Lo Boon Lian,
Thank you for choosing Empire Food Catering. We value all feedback provided as we are always striving to improve to provide the best for our customers. As we take the quality of our food very seriously, we have issued a stern warning to the kitchen about the issues. We ensure that such things will not occur again. We hope to receive your continuous support as we strive to serve you better.
Best Regards,
Empire Food Catering
- Tingkat/ Daily Meals
- D Rivervale Crescent
- 18th May 2020
- 2 pax
- Family Deluxe (Dinner) - 10 days
Ok
No bad, can be better. Sometime the food that send over which I dont eat. So time the food are cold but we can warm up
- Tingkat
- 14th May 2020
- 5 pax
- Asian Delight - 5 days Trial
Great food. Even better soup!
Food was good. Enjoyed the 5 days trial. Am going to continue. Especially love their soup, tasty and full of ingredients. Portion was okay. Maybe cause we are big eaters.
- Tingkat/ Daily Meals
- Bukit Batok Central
- 14th May 2020
- 5 pax
- Family Deluxe (Dinner) - 10 days
The food quality is okay
The food quality is okay however the taste of some dishes is weird thus not recommended for fussy eaters. The packaging is sometimes quite oily.
- Friends/Family Event
- Punngol Place
- 4th May 2020
- 3 pax
- Family Deluxe (Lunch)- 20 days
Yummy food!
Good variety & portion. Prompt delivery. Gave free desserts on the last day on order! Food is not too oily. Just nice for family with kids. Recommended!
- Tingkat Dinner
- Jurong West Street 65
- 28th Apr 2020
- 3 pax
- Family Deluxe (Dinner)- 20 days
Tasty food and their soup is superb
Love their soup most as really different from other tingkat provider previously. Their soup is really lots of ingredients and not quick cook type.
- Friends/Family Event
- Hougang Street 91
- 27th Apr 2020
- 4 pax
- Family Deluxe (Dinner) - 10 days
Not recommended. Unhappy customer.
Ordered tingkat dinner for 4 pax. Each dish was squeezed into 1 bowl - very miserable portion fpr 4 pax. The soup came in 2 bowls but each bowl was only half full.
The caterer imposed an additional $10 for disposable container when the staff called me to make payment. When I ordered through foodline, there was no indication of this.
The caterer imposed an additional $10 for disposable container when the staff called me to make payment. When I ordered through foodline, there was no indication of this.
Empire Food Catering Pte Ltd responded1st Jul 2020 09:52 AM
Dear Ms. Vivian,
Our sincerest apologies on your incident, the portion should not be half filled, we will review with the kitchen and ensure such things would not happen again. As for the additional charge, there was a technical error on Foodline’s webpage that delayed the update of the price.
Thank you for choosing Empire Food Catering, we hope to receive your continuous support as we strive to serve you better.
Best Regards,
Empire Food Catering
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