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Empire Food Catering Pte Ltd

4.1 / 5 (310 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality3.8 / 5
Service & Communication3.9 / 5
Value3.8 / 5

Customer Photos (209)

Reviews (310)

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267 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Moses Koh
Mr Moses Koh Verified Purchase
4.0 / 5

Economic delivey

While the food is sealed up pretty well when packed, it would be good to provide the cover lip to store in fridge

also the delivery timing is too early for dinner, at time receive it as early as 2-3 plus for dinner serving. Hope that the logistic can be improved
Ms Mindy Tan
Ms Mindy Tan Verified Purchase
4.0 / 5

The soup is oily.

The dishes tasted good and my kids like it accept the soup.
The soup is too oily.

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Feedback from the caterer:

Dear Ms Mindy Tan,
Thank you for your valuable feedback which we will review. We do hope you continue to support us as we strive to serve you better.
Regards,
Empire Food Catering
M
Ms June Verified Purchase
5.0 / 5

Nice Food, Good Customer Service

Nice Food, Good Customer Service

First time ordering from Empire Food Catering. To be honest, I am pretty surprised by both their food quality and customer service. The customer service staff was really friendly and patience on the phone, explaining to me clearly about their Tingkat plan and their monthly changing menus. The most important part is that the food tasted really fresh, healthy and flavorful!

I will for sure be a returning customer, highly recommend to those who's busy with work and can't cook their own lunch.
Y
Ms yeo Verified Purchase
5.0 / 5

Wonderful food served!

Always good menu with tasty food served. Loved how they cooked their Crispy Handmade Beancurd with Vegetables the most because it was soooo flavoursome, very different from the normal beancurd, you really have to try it to find out how good it is yourself. Worth it!
Dishes: 3 Dishes + 1 Soup

Delivery Feedback

Based on 269 customer responses.

  • On time or up to 30 min early: 216 (80.3%)
  • More than 30 min early: 30 (11.2%)
  • Late: 23 (8.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 205
  • Less than 10 min early: 2
  • 10–15 min early: 5
  • 15–30 min early: 4
  • More than 30 min early: 30
  • Less than 10 min late: 0
  • 10–15 min late: 2
  • 15–30 min late: 3
  • More than 30 min late: 18

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A customer just ordered for 65 pax for delivery on 5th Dec, 1:00PM
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