Empire Food Catering Pte Ltd

Delivery time supposed to be at 4pm. However it came at after 6pm. Some of my guest already left. Plus point:- the delivery accommodate the collection time at 1030pm.

Overall experience is good. Food dishes taste nice, like the fried udon, assorted Tempura vegetables and Honey Dew Sago dessert. Except for the Korean pan cakes which are overcooked, overall food taste is good and liked by the guests.

Portion is generous, highly recommended
repeat orders :)
food not so salty

Food was sufficient and enough for 1 adult 2 kids - variety was spread out enough.

Caterer was responsive to whatsapp enquiries.

Overall the food is normal & not salty. But the cooking needs to be improved as the daily vegetables especially the green vegetables are over-cooked. The delivery service also needs to be improved as my tingkat foods are left outside as the delivery rider didnt press doorbell or knock on door to inform foods have been delivered. Complained almost daily but still the same until I GAVE UP!

I hope Foodline will feedback to ALL Tingkat Caterers that informing customers that Tingkat foods have been delivered is the MOST BASIC important delivery standard to meet. If customers do not know,
foods are left outside under the sun....the foods may spoil & sunlight on plastic tupperware is bad for health.

Plse take mjy feedback SERIOUSLY!

The Food is really ok but their service is horrible. Who orders dinner and wonder if they'll deliver everyday? There are days they turn up super late like 730pm. Its horrible really.

Foods varieties are good :)
portions sufficient for 3 pax
been ordering for more than 1 year

The most horrible experience I ever had. I regretted renewing and have to worry everyday if they're sending the food or not. I was told the delivery is from 3pm to 7pm yet the food is to be consume by 730pm. Worst is they deliver is at 6.45 or even 730pm or just didn't turn up! There's no way to contact them as office close at 6pm and whatsapp till 7pm. I renewed because the food is ok but the service is really CMI. Everytime I feedback they will deliver earlier for 1 day then back to square one.

Food always delivered on time. Dishes taste ok and healthy, but variety wise to be improved as sometimes it would be similar and repeated dishes cooked

Less food variety, 10 days meal got 6 days have fried chicken with different sauces. Vegetables also similar cooking style. Portion also not satisfied for three persons. We had to take away more foods. Delivery time not punctual, some days reached at 5pm, some days 6 plus. When I try to contact the person who liaise with me, there is no response.