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Empire Food Catering Pte Ltd

4.1 / 5 (310 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality3.8 / 5
Service & Communication3.9 / 5
Value3.8 / 5

Customer Photos (209)

Reviews (310)

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310 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

FT
Ms Tan Verified Purchase
5.0 / 5

Super Tasty and Healthy

The process of confirmation of order to delivery is very simple and easy. Pleasant meal experience. Food are less salty, low in cholesterol and not oily, super healthy!! Different food everyday. Food is really worth the price. Highly recommended!!
Ms Mary Lee
Ms Mary Lee Verified Purchase
4.0 / 5

Overall good

Only that the foods arrive too early, can improve on the brown rice which not soft enough but overall good.

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Feedback from the caterer:

Dear Mr Leong Shun Rong,
Please accept our sincerest apologies for the food that was not up to your standard. We have taken your feedback and shared it with our kitchen as we look for ways to serve you better.
Regards,
Empire Food Catering
LY
Mrs Leong Verified Purchase
4.0 / 5

“Just like home cook food”

Have tried 20 days offer without rice, Value for money & taste good, taste just like home cook food. Dishes has lots of variety & proper menu shown online provide good guide for ordering.
Mr Leong Shun Rong
Mr Leong Shun Rong Verified Purchase
4.0 / 5

Tingkat food is not nice.

Empire Food tingkat catering seems only the soup decent, the other meat dishes are overcooked, hard like rocks. Vegetables are undercooked sometimes especially celery. They are too stiff to bite. Please cover your vegetables and steam them for a longer time. They are only suitable for adults with strong teeth.
Ms Vanessa Lee
Ms Vanessa Lee Verified Purchase
5.0 / 5

BEST!

Recommended by friend to try out their tingkat meal and ordered 3 dishes and 1 soup. I would say I'm not getting tired of it! The food changes everyday and it is always up to standard, love it how the chef seasoned it JUST NICE!
Mr Moses Koh
Mr Moses Koh Verified Purchase
4.0 / 5

Economic delivey

While the food is sealed up pretty well when packed, it would be good to provide the cover lip to store in fridge

also the delivery timing is too early for dinner, at time receive it as early as 2-3 plus for dinner serving. Hope that the logistic can be improved
Ms Mindy Tan
Ms Mindy Tan Verified Purchase
4.0 / 5

The soup is oily.

The dishes tasted good and my kids like it accept the soup.
The soup is too oily.

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Feedback from the caterer:

Dear Ms Mindy Tan,
Thank you for your valuable feedback which we will review. We do hope you continue to support us as we strive to serve you better.
Regards,
Empire Food Catering

Delivery Feedback

Based on 269 customer responses.

  • On time or up to 30 min early: 216 (80.3%)
  • More than 30 min early: 30 (11.2%)
  • Late: 23 (8.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 205
  • Less than 10 min early: 2
  • 10–15 min early: 5
  • 15–30 min early: 4
  • More than 30 min early: 30
  • Less than 10 min late: 0
  • 10–15 min late: 2
  • 15–30 min late: 3
  • More than 30 min late: 18

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A customer just ordered for 65 pax for delivery on 5th Dec, 1:00PM
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