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Empire Food Catering Pte Ltd

4.1 / 5 (310 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality3.8 / 5
Service & Communication3.9 / 5
Value3.8 / 5

Customer Photos (209)

Reviews (310)

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267 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Lenny
Ms Lenny Verified Purchase
4.0 / 5

Delicious food and tasty soup!

So far tried many tingkat food but this one their dishes is very delicious and the soup is tasty! Will consider to stick to this caterer but delivery was a bit late reach around 6.30pm compare to other caterer reach my place 5.30pm
Dishes: 3 Dishes + 1 Soup
Mr Matthew Ng
Mr Matthew Ng Verified Purchase
4.0 / 5

Food was okay but lacked variety. Not value for money.

I only tried the 5 Days Trial, but the variety of dishes was rather lacking. Each day there was some curry and something fried.

The fried items also seemed not value for money e.g. fried spring rolls or some fish cake. I was expecting proper dishes instead of all these 'finger food' types of food. On one of the days, there were 2 of such dishes!

And the Chicken Curry was mostly chicken skin or bones. Not much meat at all.

The delivery was alright as the food was delivered on time each day, and packed hygienically in microwavable containers. This made it easy to simply pop into the microwave for reheating.
Mr Clive Ang
Mr Clive Ang Verified Purchase
4.0 / 5

Although price is reasonable, food taste really horrible.

Before I started ordering a 20 days dinner, i started off with a 5 days trial . The food was nice . After i places a 20 days order, the food became from bad to worse . Typically most of the stir fry food taste awful. Already turned sour and bad . From my first photo , u can see the vegetables they cook. Who will cook such vegetables?
Next would be their delivery. Out of these 20 days, they missed out 2 delivery of mine . The 1st one they missed the driver claimed they have delivered after I call up the company, there was someone home and no food was delivered , but this was solved after the company compensate me back one more day. On the 19 feb was suppose to be the last day, the compensated day, but no tingkat came at all. I decided not to make a fuss out of it anymore since yesterday was the last day and the food tasted really horrible. Only fried items is edible .
My son got diarrhea continuously for 2 days , but I cannot assume he has diarrhea after eating the tingkat also.
This is my personal view for this tingkat company. Hopefully they will improve their quality of food.
Meal Type: Dinner Number of pax: 1
Mr Clive Ang
Mr Clive Ang Verified Purchase
4.0 / 5

Reasonable price with tasty food.

I ordered tingkat on trial for 1 pax, portion is sufficient. Food is tasty. Today is my 2nd trial, food came very late and they didn’t inform, they should have inform us though, I called up to check. Other than that, price is reasonable and food is tasty.

Delivery Feedback

Based on 269 customer responses.

  • On time or up to 30 min early: 216 (80.3%)
  • More than 30 min early: 30 (11.2%)
  • Late: 23 (8.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 205
  • Less than 10 min early: 2
  • 10–15 min early: 5
  • 15–30 min early: 4
  • More than 30 min early: 30
  • Less than 10 min late: 0
  • 10–15 min late: 2
  • 15–30 min late: 3
  • More than 30 min late: 18

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A customer just ordered for 65 pax for delivery on 5th Dec, 1:00PM
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