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Empire Food Catering Pte Ltd

4.1 / 5 (310 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality3.8 / 5
Service & Communication3.9 / 5
Value3.8 / 5

Customer Photos (209)

Reviews (310)

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267 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

LA
Mrs Lee Ai Cheng Verified Purchase
4.0 / 5

On time delivery

Food arrived on time, 30mins before event time and food was still warm.
However noodles were too dry for my liking. The dishes are okay, but the duck can be cut into smaller pieces for easy consumption
SW
Ms Serona Woo Verified Purchase
4.0 / 5

Good service, tasty food.

We were given 3 trays of the Buttered Oatmeal Tempura Prawn (other dishes only had 1 tray), which was quite yummy and the extra quantity? came as a pleasant surprise.

Overall the food was tasty, though some were too salty and perhaps quite laden with MSG as we felt thirsty pretty quickly.

Service was good and I will recommend to others in the future.
Ms Eunice Chan
Ms Eunice Chan Verified Purchase
4.0 / 5

Satisfactory

The serving amount is more than sufficient for the number of persons ordered. Food is not oily. Overall quite satisfactory except the delivery is late, perhaps due to too many deliveries for the festive season.
Ms Cindy Oh
Ms Cindy Oh Verified Purchase
4.0 / 5

An average caterer

1. Foodline item list indicated 9 items for the value buffet but Caterer claimed its only 7 dishes for mini buffet, so was told to remove 2 dishes + drinks. The description was later amended after the error was discovered.
2. Ordered Teriyaki Chicken but Fried Chicken cutlet was served.
3. The Pork Rib Deluxe was over-fried and hard.
4. The delivery was late by one hour and food was almost cold.

Delivery Feedback

Based on 269 customer responses.

  • On time or up to 30 min early: 216 (80.3%)
  • More than 30 min early: 30 (11.2%)
  • Late: 23 (8.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 205
  • Less than 10 min early: 2
  • 10–15 min early: 5
  • 15–30 min early: 4
  • More than 30 min early: 30
  • Less than 10 min late: 0
  • 10–15 min late: 2
  • 15–30 min late: 3
  • More than 30 min late: 18

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A customer just placed an order for delivery on 18th Nov, 12:00PM
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