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Empire Food Catering Pte Ltd

4.1 / 5 (310 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality3.8 / 5
Service & Communication3.9 / 5
Value3.8 / 5

Customer Photos (209)

Reviews (310)

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310 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mdm Madeline
Mdm Madeline Verified Purchase
3.0 / 5

Average food, poor delivery

Had expected no MSG. Turned out that many dishes were too salty for my elderly mum. Paid extra for some deviations on fried rice or noodles than the usual rice however regretted it as plain rice taste better. Food arrived late without doorbell or a knock on the door despite asking for it. Many times, we had to wait or check by the door. By the time we received the food, we had ~10mins or no time left "to consume before" xx time indicated on the food delivery package. Delivery time ranged from 6pm to 8pm for dinner.
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L
Ms Lyn Aw Verified Purchase
4.0 / 5

Late

The lemon chicken was pretty tasty and food portion is good. Just that they're never on time and impossible to contact after office close. So you won't know if they are delivering the tingkat or not. The latest I received it was about 6.45pm.
Mr Ivan Lim
Mr Ivan Lim Verified Purchase
5.0 / 5

Will order again

Food is good as usual. Will keep ordering from them. But sometimes monday food is not as good as the other days
PP
Ms Peggie Png Verified Purchase
3.0 / 5

Really need to read my review then you place your orders.

No, really no. I must be the unlucky one cause I did read the reviews and everything seems great with this caterer. Value for money and food was tasty - but not at all for me. My mom’s 60th would have been ruined w the flattened at punctured shoutao. Luckily I ordered a cake for the birthday celebration. No one raved that anything was nice, but I must say the scallop fried rice and curry, braised pork was to my liking. Cereal prawns were okay too.

Fried fish tasted okay - ordered this for the younger kids

Orhnee too sweet and dry, fried chicken was hard and tough to chew (was okay because we have the curry veg to soak them) the yam and scallop thing was like what’s this? It was definitely over fried and tasteless.

Just don’t get the shoutao. It’s first of all $1.70 each (I ordered for convenience but then I really cannot serve it. Everyone was laughing why is it so hard. I already took away the punctured and flattened ones.
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Delivery Feedback

Based on 269 customer responses.

  • On time or up to 30 min early: 216 (80.3%)
  • More than 30 min early: 30 (11.2%)
  • Late: 23 (8.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 205
  • Less than 10 min early: 2
  • 10–15 min early: 5
  • 15–30 min early: 4
  • More than 30 min early: 30
  • Less than 10 min late: 0
  • 10–15 min late: 2
  • 15–30 min late: 3
  • More than 30 min late: 18

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A customer just placed an order for delivery on 18th Nov, 12:00PM
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