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Empire Food Catering Pte Ltd

4.1 / 5 (310 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality3.8 / 5
Service & Communication3.9 / 5
Value3.8 / 5

Customer Photos (209)

Reviews (310)

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310 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

ML
Ms Ms Lim Verified Purchase
4.0 / 5

Ok price for the variety & choice of dishes..

Generally it's ok for the price during CNY Eve's period.. The Fatt Choy & Sliced Abalone With Broccoli dish tasted abit sourish though, abit disappointing here.. but the rest of the dishes are fine.. Service is also ok, & on time despite peak season. Cereal Soft Shell Crab is nice. There was a feedback that the Roasted Pipa Duck was abit dry..
Roasted Pipa Duck (香烤琵琶鸭) Other Food Items or Photos of Event (Please fill in below) Beancurd with Seafood (海鲜豆腐) Scallop Yam Basket (四季带子) Cereal Soft Shell Crab (麦片软壳蟹)+2 Other Food Items or Photos of Event (Please fill in below)
view more 6 photos & videos
LA
Mrs Lee Ai Cheng Verified Purchase
4.0 / 5

On time delivery

Food arrived on time, 30mins before event time and food was still warm.
However noodles were too dry for my liking. The dishes are okay, but the duck can be cut into smaller pieces for easy consumption
SW
Ms Serona Woo Verified Purchase
4.0 / 5

Good service, tasty food.

We were given 3 trays of the Buttered Oatmeal Tempura Prawn (other dishes only had 1 tray), which was quite yummy and the extra quantity? came as a pleasant surprise.

Overall the food was tasty, though some were too salty and perhaps quite laden with MSG as we felt thirsty pretty quickly.

Service was good and I will recommend to others in the future.
Ms Eunice Chan
Ms Eunice Chan Verified Purchase
4.0 / 5

Satisfactory

The serving amount is more than sufficient for the number of persons ordered. Food is not oily. Overall quite satisfactory except the delivery is late, perhaps due to too many deliveries for the festive season.
Ms Shirley
Ms Shirley Verified Purchase
3.0 / 5

Average catering service

1. Deep Fried Tiger Prawn Fritter with Mayonnaise Sauce - fried prawns and not prawn fritters - children were disappointed with wrong dish given. Prawns could be fresher.

2. Mini Red Bean Sesame Ball - only 15 pcs. given for 10 pax. These were pale in colour and quite hard; not the usual golden brown
Ms Cindy Oh
Ms Cindy Oh Verified Purchase
4.0 / 5

An average caterer

1. Foodline item list indicated 9 items for the value buffet but Caterer claimed its only 7 dishes for mini buffet, so was told to remove 2 dishes + drinks. The description was later amended after the error was discovered.
2. Ordered Teriyaki Chicken but Fried Chicken cutlet was served.
3. The Pork Rib Deluxe was over-fried and hard.
4. The delivery was late by one hour and food was almost cold.

Delivery Feedback

Based on 269 customer responses.

  • On time or up to 30 min early: 216 (80.3%)
  • More than 30 min early: 30 (11.2%)
  • Late: 23 (8.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 205
  • Less than 10 min early: 2
  • 10–15 min early: 5
  • 15–30 min early: 4
  • More than 30 min early: 30
  • Less than 10 min late: 0
  • 10–15 min late: 2
  • 15–30 min late: 3
  • More than 30 min late: 18

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