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Empire Food Catering Pte Ltd

4.1 / 5 (310 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality3.8 / 5
Service & Communication3.9 / 5
Value3.8 / 5

Customer Photos (209)

Reviews (310)

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43 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

CS
Mdm CHOY SOW MAY Verified Purchase
3.0 / 5

Poor food quality

Mango pudding was the most disappointing as it was those off the shelf supermarket type..food was not warm when arrived..prawns were salty and hard to swallow
Deep Fried Lobster Ball (酥炸龙虾丸) Buttered Oatmeal Tempura Prawn (牛油 麦片日式虾) Luo Han Chye (cabbage, fatt choy , tanghoon , tau kee) (罗汉斋)
T
Mrs Tan Verified Purchase
3.0 / 5

Could be better...

Delivery was 1.5 hours late.

When I called to enquire, they couldn't find my order. Thankfully, they did have my order after-all and was sent.

As the order was so late, the food was already cold when they arrived. The ee-fu noodle and chicken were the more flavourful dishes though was quite salty, while the broccoli with abalone tasted sour. Would have been a nice touch to provide some green chilli for the ee-fu noodle.

Order confirmation via phone was efficient and professional.
Ms Shirley
Ms Shirley Verified Purchase
3.0 / 5

Average catering service

1. Deep Fried Tiger Prawn Fritter with Mayonnaise Sauce - fried prawns and not prawn fritters - children were disappointed with wrong dish given. Prawns could be fresher.

2. Mini Red Bean Sesame Ball - only 15 pcs. given for 10 pax. These were pale in colour and quite hard; not the usual golden brown

Delivery Feedback

Based on 269 customer responses.

  • On time or up to 30 min early: 216 (80.3%)
  • More than 30 min early: 30 (11.2%)
  • Late: 23 (8.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 205
  • Less than 10 min early: 2
  • 10–15 min early: 5
  • 15–30 min early: 4
  • More than 30 min early: 30
  • Less than 10 min late: 0
  • 10–15 min late: 2
  • 15–30 min late: 3
  • More than 30 min late: 18

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A customer just placed an order for delivery on 18th Nov, 12:00PM
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