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Empire Food Catering Pte Ltd

4.1 / 5 (310 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality3.8 / 5
Service & Communication3.9 / 5
Value3.8 / 5

Customer Photos (209)

Reviews (310)

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310 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

CG
Mdm Chua Gek Hong Verified Purchase
3.0 / 5

Can be better

Yu Sheng and Broccoli taste good.
Yam Ring was not crispy as expected.
Mee Suah was slight saltish.


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Caterer's Reply:

"Dear Mdm Chua,

Thank you for ordering from us and for your valued feedback.

Empire Catering has recently rebranded, and we have your comments into consideration as our team continues to improve our food and the way we serve our customers better.

We welcome you to order from us again in the near future.

Thank you."
CJ
Ms Chloe Jee Verified Purchase
3.0 / 5

Please provide quality food and better service.

The siew mai turned sour when consumed at 12 noon. Delivery timing is 11am.
The fried rice also doesn't taste good.
Already requested to slice the mushroom into slices but still mushroom is only "sliced" into half.
Delivery team expression while delivering the food is very negative, no smile.


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Caterer's Reply:

"Dear Ms Jee,

Thank you for ordering from us and for your valued feedback.

Empire Catering has recently rebranded, and we have your comments into consideration as our team continues to improve our food and the way we serve our customers better.

We welcome you to order from us again in the near future.

Thank you."
Steam Siew Mai (蒸烧卖)

Delivery Feedback

Based on 269 customer responses.

  • On time or up to 30 min early: 216 (80.3%)
  • More than 30 min early: 30 (11.2%)
  • Late: 23 (8.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 205
  • Less than 10 min early: 2
  • 10–15 min early: 5
  • 15–30 min early: 4
  • More than 30 min early: 30
  • Less than 10 min late: 0
  • 10–15 min late: 2
  • 15–30 min late: 3
  • More than 30 min late: 18

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A customer just ordered for 65 pax for delivery on 5th Dec, 1:00PM
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