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Empire Food Catering Pte Ltd

4.1 / 5 (310 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality3.8 / 5
Service & Communication3.9 / 5
Value3.8 / 5

Customer Photos (209)

Reviews (310)

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310 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Tee Kok Kiong
Mr Tee Kok Kiong Verified Purchase
3.0 / 5

Standard seems dropping

The food standard seems to be dropping.
Last time seems more requently have almost lao Huo Tang standards soup, but nowadays at times can be almost kosong soup with very little ingredient.

Sometimes vegetable (pepper) turned sour, opened at 7pm. Sometimes vegetable spoiled but still used. Email feedback but also no response nowadays.
Family Deluxe (Dinner)- 20 days

Delivery Feedback

Based on 269 customer responses.

  • On time or up to 30 min early: 216 (80.3%)
  • More than 30 min early: 30 (11.2%)
  • Late: 23 (8.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 205
  • Less than 10 min early: 2
  • 10–15 min early: 5
  • 15–30 min early: 4
  • More than 30 min early: 30
  • Less than 10 min late: 0
  • 10–15 min late: 2
  • 15–30 min late: 3
  • More than 30 min late: 18

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A customer just placed an order for delivery on 18th Nov, 12:00PM
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