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Empire Food Catering Pte Ltd review

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Tingkat
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Empire Food Catering Pte Ltd review

Exceptional 5.0/5 Last 6 months
306 reviews in total
Most favourite dish: Curry Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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4.0 /5
(Verified Purchase)
Reviewed on 29th Aug 2020
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Food
Service
Value
Reviewed on 29th Aug 2020 Verified Purchase
Food normal taste quite like home cooked less oil. Vegetable a bit bland. Soup good except yong tau foo soup base weird!
Family Deluxe (Dinner) - 5 days Trial
Favourite dish: Sesame oil chicken cube
First time ordering from merchant: Yes
Will recommend this merchant: Probably
5.0 /5
(Verified Purchase)
Reviewed on 13th Sep 2020
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Food
Service
Value
Reviewed on 13th Sep 2020 Verified Purchase
Nice food , good portions and food are delicious too. Will order again as is worth to eat compare to others tingkat. I will ordered again after sometime. Thank you for the good food .
Family Deluxe (Dinner)- 20 days
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 8th Sep 2020
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Service
Value
Reviewed on 8th Sep 2020 Verified Purchase
Starting Day 1 of the Tingkat, family members were pleasantly surprised with the dishes - found them delicious and can suit the taste buds of each and every member of the family!

Subsequent nights continued the surprise with unique dishes not ... More found in other tingkat we have had. It was decided that if we were to renew tingkat service, it would be this caterer!

Only setback, though, was we found vege turned sour by the time we consumed on 1st and 2nd day. Feedback was taken seriously with investigations done and outcome told to us. We are pleased with its service recovery efforts with no more dishes turning sour thereafter.
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Family Deluxe (Dinner) - 10 days
Favourite dish: Several Dishes!
First time ordering from merchant: Yes
Will recommend this merchant: Yes
3.0 /5
(Verified Purchase)
Reviewed on 1st Sep 2020
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Food
Service
Value
  • Tingkat/ Daily Meals
  • Ang Mo Kio Ave 4
  • 13th Aug 2020
  • 1 Pax
Reviewed on 1st Sep 2020 Verified Purchase
There is room for improvement in terms of taste, quality and food varieties. The food delivered very early at my area, around 4:30pm for dinner delivery.
Family Deluxe (Dinner) - 10 days
First time ordering from merchant: Yes
Will recommend this merchant: No
2.0 /5
(Verified Purchase)
Reviewed on 8th Oct 2020
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Food
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Value
Reviewed on 8th Oct 2020 Verified Purchase
The vegetables were terrible as there was no harmony in the taste of the vegetable and the gravy. It went on throughout the whole cycle.
The taste quality of the other food was very inconsistent, sometimes it’s good sometimes it’s just bad. ... More
There was one day where the curry chicken was tasteless. The gravy was fine but the chicken itself has no taste. How can a catering company even go wrong with curry chicken when it’s one of the most basic dish.
I have indicated that I do not want any fish with bones, so the customer service called to asked of Im okay with fish that has big bones to which I agreed, but they still came with fish with small bones for the cycle. I basically gave up on them.
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Asian Delight - 20 days
First time ordering from merchant: Yes
Will recommend this merchant: No
Empire Food Catering Pte Ltd from Empire Food Catering Pte Ltd responded to this review
Responded on 12th Oct 2020 11:44 AM
Greetings Ms. Evangeline,

Thank you for your valuable feedback. We would like to express our sincerest apologies on the unpleasant experience and your feedback has been escalated to our operations team for them to note and to improve.

We are ... More truly sorry for the dissapointment caused. Please feel free to write in to us via email and our CSO will be able assist you from there.

Our team truly appreciate your kind patience.

Best regards,
Empire Food Catering
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5.0 /5
(Verified Purchase)
Reviewed on 20th Sep 2020
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Service
Value
Reviewed on 20th Sep 2020 Verified Purchase
Have been with this caterer for a while. Food portion is good and enough even to feed my teenage boys. Little disappointed with occasional dishes turn bad.
Family Deluxe (Dinner)- 20 days
Favourite dish: Soap
First time ordering from merchant: No
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 9th Sep 2020
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Food
Service
Value
  • Tingkat Dinner
  • Bangkit Road
  • 3rd Aug 2020
  • 2 Pax
Reviewed on 9th Sep 2020 Verified Purchase
The menu for the 20 days provide a good variety. Requested for tiffin carrier but food was served in microwavable ware for 6 out of the 20 days.
Asian Delight - 20 days
Favourite dish: Braised dishes
First time ordering from merchant: Yes
Will recommend this merchant: Probably
5.0 /5
(Verified Purchase)
Reviewed on 12th Aug 2020
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Value
Reviewed on 12th Aug 2020 Verified Purchase
Overall the food is good, value for money. The rice given is quite alot, can just order 2x for 3 pax meal.
Family Deluxe (Dinner) - 10 days
Favourite dish: The soup is good
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 18th Jul 2020
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Food
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Value
Reviewed on 18th Jul 2020 Verified Purchase
Food was tasty especially the soup. Portion was generous. The packing of the food was done properly with no spillage.
Family Deluxe (Dinner) - 5 days Trial
Favourite dish: Soup
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 8th Jul 2020
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Food
Service
Value
Reviewed on 8th Jul 2020 Verified Purchase
Of the other tingkat providers, this is one of the best so far. Food suit our taste, portion just nice. Variety is good. Only a little early. Order for lunch. Food arrived at 10 am.
Family Deluxe (Lunch) - 10 days
First time ordering from merchant: Yes
Will recommend this merchant: Yes

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A customer just ordered for 1 pax for 16th Sep
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