Empire Food

Need improvement on the food

Very disappointed. The food is not enough to sever our guest although we have order 50pax for 50 guests.

1) The SPAGHETTI WITH CHICKEN was soggy and was too sweet.

2) The CREAM OF MUSHROOM was cooked sweet.

3) The TUNA PIE was too dried and with too little tuna filling.

4) Chicken wings were not cprisy.

Har Hao skin is too hard & rubbery, should be better in a steamer not the usual aluminuim food tray with the heater below... in this way the har kao is exposed when the cover is taken off.

Delivery arrived without drink cups and without proper bowl for the Laksa. For slightly more than an hour into the buffet, my guest has to use the small desert bowl for the laksa as well as using it as a make shift cup for drinks while the caterer staff went out to buy the cups.

They also forgot to bring the dessert (Bo Bo Cha Cha) and the staff had to go back all the way to his office to collect it. By the time that he came back with the dessert, it is already 4pm (my event is from 2pm-5pm) and most of my guests have left without eating the dessert.

I have no complains on the staff who was there to deliver and setup the buffet as he felt apologetic when he knows about the slippage and he had tried his best.

I supposed Empire Food needs to look at the backend (operation) as this kind of mistake will frustrate the customer.