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Customer Photos of this Caterer

114 management and past customer photos

Customer Reviews of this Caterer

2.0 /5
(Verified Purchase)
Reviewed on 21st Jan 2025
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Reviewed on 21st Jan 2025 Verified Purchase
Disappointing to say the least. Vegetable dishes were frequently just cabbage, side dishes were rubbish - we had 5 fried wantons one time, and 2 hard boiled eggs another time. One of our meals was fully fried - wedges, fried fish fillets, with ... More mushroom sauce packed separately that I guess was counted as the "soup dish". Not worth the price paid at all.
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10 days Dinner Tingkat Package
Favourite dish: None
Least favourite dish: Fried wedges, fish fillets
First time ordering from merchant: Yes
Will recommend this merchant: No
Empress Porridge from Empress Porridge responded to this review
Responded on 21st Jan 2025 05:12 PM
Dear Mr. Jian Wei,

Thank you for sharing your feedback on our 2-week meal plan. We take all feedback seriously and appreciate the opportunity to review your experience. However, we noticed that some points in your review may not reflect the full ... More context of the meals provided.

Here are some clarifications:

- On the day eggs were served as a side dish, the main dish was our signature Empress Pork Trotter Bee Hoon, a crowd favorite, paired with crispy vegetarian goose as an additional side.
- Over the course of two weeks, cabbage was only served once, as we prioritize variety and a well-rounded selection of vegetables in our meal plans.
- The mushroom sauce mentioned in your review is actually our homemade mushroom soup, crafted with fresh, blended mushrooms for an authentic and hearty flavor.
- The day you were served wedges and fried fish fillet was part of our Western-themed menu, which rotates daily to offer a variety of cuisines to our customers.

We are committed to providing balanced, nutritious, and enjoyable meals, and your feedback is crucial in helping us continue to improve. While we regret that you did not enjoy certain aspects of the meal plan, we stand by the quality and variety we offer to our customers.
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5.0 /5
(Verified Purchase)
Reviewed on 21st Jan 2025
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Reviewed on 21st Jan 2025 Verified Purchase
Tried Empress Porridge for the first time and I must say it's pretty good. The soup is rich and the food is tasty.
10 days Dinner Tingkat Package
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 20th Jan 2025
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Food
Service
Value
Reviewed on 20th Jan 2025 Verified Purchase
Food portions were big and quite tasty! Loved their daily soups which were authentic in taste :) My child enjoyed the kids' meal as well
8 days Dinner Tingkat Package (4 Days per Week)
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 19th Oct 2024
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Value
Reviewed on 19th Oct 2024 Verified Purchase
Good food, nice fresh ingredients. Menus are up to expectations. Customer service was helpful and speedy. Overall great experience still. Keep up good work.
Bento Lunch 10 Days
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: No
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 21st Sep 2024
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Food
Service
Value
Reviewed on 21st Sep 2024 Verified Purchase
Repeat purchase.
Food and service are up to expectation.
The Korean menu is especially nice.
Will order again.
Bento Lunch 8 Days (4 Days per Week)
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: No
Will recommend this merchant: Probably
See 141 reviews of Empress Porridge

About this Caterer

Empress Porridge

Empress Porridge's premium tingkat dinners are specially curated dinners that provide a true taste of home. With no delivery surcharge and islandwide delivery, you can be sure that we can provide dinners for you and your family no matter where you stay. Besides that, we use no MSG and no processed foods for our dinners. Let us know ahead of time what your dietary requirements are and we will also try our best to accommodate.

If you've found other tingkat services a bit boring and monotonous, give our premium tingkat delivery a try. We never repeat the same menu and also offer a wide variety of dishes each week from Traditional Chinese dinners to Japanese, western or even Vietnamese food. Here are Empress Porridge, we believe good food comes from the heart and we pour our heart into cooking every dinner each day!
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