Terms and Conditions:
Actual delivery timing may vary +/- 30 mins from the stipulated delivery time due to unforeseen circumstances such as weather and traffic condition.
Based on SFA regulation, food with warmers and setup is best consumed within 3 hours. Food without warmers is best consumed within 1 hour.
Buffet setup will be arranged before the selected event time. Collection of buffet equipment will be approximately 4 hours after the event start time unless otherwise agreed.
Any loss or damage to catering equipment will be chargeable.
Menu items are subject to availability. The caterer reserves the right to replace unavailable items with alternatives of similar value and quality.
Cancellation Policy
Cancellation within 3 working days before event: 50% refund of order value.
Cancellation within 1 working day before event: No refund (100% charge applies).
All cancellations must be requested via written confirmation.
Changes to Orders
Any changes to confirmed orders (including menu, quantity, delivery time, or event details) must be made at least 3 working days before the delivery date.
Changes are subject to availability and approval.
Requests made after the cut-off time may not be accepted.
By placing an order, the customer is deemed to have read and accepted these Terms & Conditions.