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Fong Fu Food Catering

4.3 / 5 (2,634 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*76%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (1771)

Reviews (2,634)

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153 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Ailynn Lim
Ms Ailynn Lim Verified Purchase
1.0 / 5

Regretted trying this caterer, will not order again and not

Don't know why this caterer has good reviews. Portion very pathetic, inside the soup only have 1 and a half piece of pork ribs how to share for 2 pax. Everyday vegetable is soggy and yellowish, not fresh at all. Food delivery at 6.30pm and it's cold, still need time to heat up then can eat. Want to eat healthy but ended up getting lousy food. Called to feedback but no response, bad customer service. Regretted trying this caterer, will not order again and not recommended.
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Ms Jesryn
Ms Jesryn Verified Purchase
3.0 / 5

First time booking on this caterer!

First time trying this caterer. Has variety of foods. Taste ok. Sometimes only have a meat of dish. Balance 2 dishes are vege and tofu. Soup diluted. Packaging need to improved as plastic has broken. Sometimes soup/gravy spill in the plastic bag. Delivery around 6-7pm.
Tingkat (20 Days, 3 Dishes + Soup/ 4 dishes) Tingkat (20 Days, 3 Dishes + Soup/ 4 dishes) Tingkat (20 Days, 3 Dishes + Soup/ 4 dishes)
Ms Winnie
Ms Winnie Verified Purchase
1.0 / 5

Not Recommended

Switched from the other usual caterer for a change after completing a few cycles. Regret.. seriously I don't knw why this caterer has good reviews. Portion pathetic, always repeated dishes, first day of the cycle the tofu is sour and this issue continues at least once a week. No menu sent or even uploaded for 3rd and 4rd week. Will never order again!
Ms Siew Ting
Ms Siew Ting Verified Purchase
2.0 / 5

Bad.. Will try order again.

Food was either too salty or too bland.. Delivery not on time.. Some days 5pm plus some days 6pm plus.. Soup was always those simple type and out of 10 days seen repeated dishes.. No menu was sent to us until we requested for it and the dishes are not always the same as shown in the menu.They change the dishes.. Disappointing..

Delivery Feedback

Based on 2,636 customer responses.

  • On time or up to 30 min early: 2,010 (76.3%)
  • More than 30 min early: 511 (19.4%)
  • Late: 115 (4.4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,951
  • Less than 10 min early: 11
  • 10–15 min early: 14
  • 15–30 min early: 34
  • More than 30 min early: 511
  • Less than 10 min late: 15
  • 10–15 min late: 15
  • 15–30 min late: 31
  • More than 30 min late: 54

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