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Fong Fu Food Catering

4.3 / 5 (2,634 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*76%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (1771)

Reviews (2,634)

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153 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Benson Wong
Mr Benson Wong Verified Purchase
1.0 / 5

Bad experience. First day wrong order. Third day NO SHOW.

Bad experience. First day deliver wrong order. Called to complain. They said will improve. Second day was ok. Third day NO SHOW until 7:45pm. I need to call the company twice to check on the status. In the end giving me excuse that they have lack of driver. If lack of driver, please have the courtesy to inform your customers so that they will not be waiting in vain. My whole family went hungry because of your lack of responsibility.
Faine Teo
Faine Teo Verified Purchase
3.0 / 5

One Time Try

Food quantity is fair, but the food quality is definitely not worth the value. Comparing with another tingkat provider, this is a bit disappointing.
Fong Fu Food Catering responded11th Jun 2020 01:49 PM

Hi there, thank you for your feedback. We have noted about your feedback and will update our planning team accordingly. We do still look forward to having you with us in the future. Thank you and take care :)

Delivery Feedback

Based on 2,636 customer responses.

  • On time or up to 30 min early: 2,010 (76.3%)
  • More than 30 min early: 511 (19.4%)
  • Late: 115 (4.4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,951
  • Less than 10 min early: 11
  • 10–15 min early: 14
  • 15–30 min early: 34
  • More than 30 min early: 511
  • Less than 10 min late: 15
  • 10–15 min late: 15
  • 15–30 min late: 31
  • More than 30 min late: 54

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