Fong Fu Food Catering

The foods are lower than our expectation, compared to previous caterer this one quite bad as from the 1st day my kids can tell it was quite bad… eg. For one day menu; Seaweed egg Soup no taste, Egg tofu with peanut sauce very weird taste, fried papaya really yucky not nice, out of 3 only 1 dish pork with fungus can eat… quite horrible! Sometimes Portion is small and soup is just 1 container for 3pax. Unlike last vendor, they provides 2 containers soup for 3pax, 1 full and 1 half portion and soup is nice.

The food sometime good and sometime bad, the standard is not there. Soup is salty sometime and can be better.

My experience with this caterer is very bad. They don't take in my request for "no processed food". Its okay, I accept this since payment is already processed.

Delivery was late 3 days in a row. On the first day it happened, I tried to call at 7pm to enquire, could not get any warm bodies to speak to until multiple tries. I have to "beg" the staff to deliver before 6.45pm at least or if cannot do it, please refund me and stop the order. However, the admin staff say give them another chance. 2nd day it happened again and 3rd day again. They said cannot refund me. I have to beg them to stop the order. I spoke to the driver, he said it's the kitchen's fault. I spoke to admin staff, she said its driver's attitude. Then from customer's perspective, what can I do? Unreasonable service for average food.

Food always delivered on time. Dishes taste ok and healthy, but variety wise to be improved as sometimes it would be similar and repeated dishes cooked

Fong Fu have indicate their comment that 20 days package with 5 day a week can only replace the meal up to 4days only. so if you are travelling, please reconsider on this point

The food variety too less and often repeated. The food also too oily and not so suitable for children.

Delivery to Yishun often around 6pm but the food has to be consumed by 6.30pm. On one occasion, it was only delivered at 6.50pm. Feedback to caterer but they ignored my message. Only got a reply saying will follow up after persistent messaging them on WhatsApp but totally no reply whatsoever on fixing it. Recommend to avoid. Food is terrible anyway.

Their food fell below my expectations. Lunch meals delivered before 9 am in the morning, by the time it's lunch time, I had to reheat the food.
Their food tastes lousy, i will not order from them again.

First time order for 10 days, my family found the dishes oily and on some of days, the boxes were oily due to soup spilled. Food varieties acceptable.

Ordered their 10-day before and it was ok, so wanted to try 20-day, but it was a disappointment. My family was desperately waiting for the 20 days to be over...

Pros: Good variety of dishes. Meals mostly delivered on time. Last-minute request to postpone my next-day's meal was granted even though official policy is 2 working days in advance.
Cons: Vegetables are always poorly cooked, looks old and burnt, not fresh. On some days there was only one meat dish out of the four, so not value for money. Delivery driver was not friendly at all, did not follow instructions to knock on door after leaving food outside. For the price, not so value for money.