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Fong Fu Food Catering

4.3 / 5 (2,538 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*76%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (1616)

Reviews (2,538)

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2,391 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mrs Sim
Mrs Sim Verified Purchase
4.0 / 5

Needs to improve on customer service and Food quantity

Food taste is okay, food quantity is extremely less. Ordered for two pax, portion given like given for one pax. Eg: fried egg toufu, total 8 cut pieces. One pax gets 4 cut sizes . Needs to improve on customer service so to retain customers. I give credit to the Food delivery guy. He is humble and has great attitude .
Tingkat (20 Days, 3 Dishes + Soup/ 4 dishes)
Mr Liow Kok ping
Mr Liow Kok ping Verified Purchase
4.0 / 5

Good for value

Food was good, that's why I reordered again from the same company. Delivery was quite late, sometimes after 7pm. However caterer took my feedback seriously and subsequent deliveries were made earlier at around 6.15pm.
Tingkat (20 Days, 3 Dishes + Soup/ 4 dishes)
Ms Jie Ying
Ms Jie Ying Verified Purchase
4.0 / 5

Decent Tingkat Option

Very pleased with delivery timing - very consistent and timely and early which is good as I take my lunch whenever my baby falls asleep so sometimes I eat early, sometimes I eat later and the food is always there when I need. Food wise, some dishes were sort of repeated in terms of cooking style/ sauces. Some dishes were tasty while some were not to our liking. Overall, food was generally ok and edible.
Tingkat (10 Days, 3 Dishes + Soup/ 4 dishes)
TS
TS Verified Purchase
5.0 / 5

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Delivery Feedback

Based on 2,635 customer responses.

  • On time or up to 30 min early: 2,009 (76.2%)
  • More than 30 min early: 511 (19.4%)
  • Late: 115 (4.4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,950
  • Less than 10 min early: 11
  • 10–15 min early: 14
  • 15–30 min early: 34
  • More than 30 min early: 511
  • Less than 10 min late: 15
  • 10–15 min late: 15
  • 15–30 min late: 31
  • More than 30 min late: 54

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