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Fong Fu Food Catering

4.3 / 5 (2,539 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*76%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (1616)

Reviews (2,539)

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2,539 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

J
Mr Jason Verified Purchase
5.0 / 5

Tasty food with generous portion

We are satisfied with the catering service from Fong Fu. Food is yummy and the portion is generous enough for 2 pax and not too oily and not too salty. At this price level, nothing much to complain. Delivery is punctual most of the time. We have taken up tingkat from Fong Fu for close to half a year. No doubt Fong Fu is good but after close to 6 months of ordering from them, it is time to try something different.

Surely, we would definitely recommend this caterer to others and would sooner or later come back to Fong Fu
YS
Mr Yeo Seow Teng Verified Purchase
5.0 / 5

Nil

Tingkat order with Fong Fu continuously for the 4th time (20days Dinner). Overall the dishes are generally OK and within expectation. The Quantity of food are fine. Dishes specified in their Menu are quite balanced. In terms of variety and taste, it is good and reliable. However, for a change of taste and appetite, can consider add fried rice, fried mee etc in the monthly menu. (this is 3rd time I gave this feedback) To summarise, the food is good and food is delivered consistently on time. However, there is a time change on delivery lately at 5pm.

The covers for the food box are too tight as it are very difficult to open especially for the elderly. Can look into other type of box with more friendly covers. Please urgently look into improvement.
Ms Jesryn
Ms Jesryn Verified Purchase
4.0 / 5

Repeat customer and overall is satisfied. Thank you!

The vegetable dish quite oily and too much fried garlic. If can please reduce oil and fried garlic. Noticed that everyday should have fried dish. Try to have 1 fried dish instead of 2-3fried dishes. Preference on more healthy food. Customer service is great! Delivery sometimes quite late about 7.
Tingkat (20 Days, 3 Dishes + Soup/ 4 dishes)

Delivery Feedback

Based on 2,636 customer responses.

  • On time or up to 30 min early: 2,010 (76.3%)
  • More than 30 min early: 511 (19.4%)
  • Late: 115 (4.4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,951
  • Less than 10 min early: 11
  • 10–15 min early: 14
  • 15–30 min early: 34
  • More than 30 min early: 511
  • Less than 10 min late: 15
  • 10–15 min late: 15
  • 15–30 min late: 31
  • More than 30 min late: 54

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