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Fong Fu Food Catering

4.3 / 5 (2,538 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*76%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (1616)

Reviews (2,538)

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147 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Lena
Ms Lena Verified Purchase
3.0 / 5

Average

Due to repeated like white & red carrots same in a week dish or 2 Vege dish is not value for $ most of the times.

No dish like most
Dish dislike the most is too much Vege in a day
M
Ms Goh Su Leng Verified Purchase
3.0 / 5

No follow up on customer instructions.nnot very good variety

The food is home cooked food..acceptable..however I feel only the last 3 days of the order are especially tasty and nice.. there is very little gravy..we appreciate more gravy to go with our rice or porridge. I called office to ask delivery to take my tingkat twice and yet was not carried out though promised by office staff. Seems the delivery guy didn't receive instructions or ignore..always rushing always like afraid of being seen..
Tingkat (10 Days, 3 Dishes + Soup/ 4 dishes) Tingkat (10 Days, 3 Dishes + Soup/ 4 dishes) Tingkat (10 Days, 3 Dishes + Soup/ 4 dishes) Tingkat (10 Days, 3 Dishes + Soup/ 4 dishes) Tingkat (10 Days, 3 Dishes + Soup/ 4 dishes)
Ms Ang
Ms Ang Verified Purchase
3.0 / 5

It all depends ...

The food delivered was pretty much run-of-the-mill. Taste-wise it was ok. My only challenge with this caterer is that the food came 3 hours plus before the stated time. so we had to microwave the food, which is something I was not too comfortable with.
Mr Benson Wong
Mr Benson Wong Verified Purchase
1.0 / 5

Bad experience. First day wrong order. Third day NO SHOW.

Bad experience. First day deliver wrong order. Called to complain. They said will improve. Second day was ok. Third day NO SHOW until 7:45pm. I need to call the company twice to check on the status. In the end giving me excuse that they have lack of driver. If lack of driver, please have the courtesy to inform your customers so that they will not be waiting in vain. My whole family went hungry because of your lack of responsibility.

Delivery Feedback

Based on 2,635 customer responses.

  • On time or up to 30 min early: 2,009 (76.2%)
  • More than 30 min early: 511 (19.4%)
  • Late: 115 (4.4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,950
  • Less than 10 min early: 11
  • 10–15 min early: 14
  • 15–30 min early: 34
  • More than 30 min early: 511
  • Less than 10 min late: 15
  • 10–15 min late: 15
  • 15–30 min late: 31
  • More than 30 min late: 54

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